Popular Articles

  1. Invoice Message Management (Accounting) - New Screen Available (16963, 16972) [New Feature]

    A new "Invoice Message Management" screen has been added to the Accounting module. This screen allows users to create and edit messages specific to a Division, Bill Group, Account Class, and Service Region, which will be displayed on customer invo...
  2. Setup (Accounting) - GL Account Setup Type Column (14649)

    The 'Type' column has been removed from the GL Account Setup screen. Pathway:  Setup > Accounting > GL Account 
  3. Site - Rate Index % Surcharges Not Displaying in Surcharge Group Window (14885)

    An issue has been resolved that prevented surcharges that use Rate Index % (Setup > Services > Surcharge > Type (field)) from displaying in the Surcharge Group/Surcharge Window. Pathway:  Accounts > Search > Customer Service Screen: Si...
  4. Service Record - Default Destination Not Loading Correctly (14857)

    An issue has been corrected that prevented the Default Destination field from populating with the available destinations when Enable Default Destination is set to 'Yes' in Service Code Setup. Pathway: Setup > Services > Service Code; A...
  5. Material Type Setup

    Pathway:  Setup > Operations > Material Type Material Type identifies the various types of waste collected and is essential for safe transportation and destruction. Add Material Type Field Descriptions Fields Descriptions...
  6. Route Management - Export/Import Buttons Updated In Current Tab (14639)

    The Excel icon that previously displayed on the Current tab's screen has been replaced with an Export button. Additionally, an issue has been resolved that produced an error and prevented route changes from being applied when Import was used. ...
  7. Accounts - Term Field Updates for Prepayments (15242)

    An enhancement has been made to the Term field in Add/Edit Account for prepayments. When the Prepaid option is selected for an account, the Minimum Prepaid Balance field becomes available and requires users to enter a balance greater than '0'.  ...
  8. Dispatch - Health Score Added (14987)

    A new Health Score view option has been added to the Dispatch screen. In addition, when viewing routes in Standard and other views, a color coded Health Score status indicator displays next to each route. Hovering over the indicator will display par...
  9. Send Bulk Portal Invites

    Pathway:  Database > Send Bulk Portal Invites The Send Bulk Portal Invites tool facilitates the mass distribution of portal invites to two groups: new users without a portal account and existing users who haven't accepted a previous invite....
  10. Payment Batch Listing

    Pathway:  Reports > Standard > AR > Payment Batch Listing  The Payment Batch Listing report lists all the payment batch details within a time period. The report can be further filtered by the Bank Account or Type assigned to the batch. ...