Popular Articles

  1. Account Status (Accounts) - Internal/External Collection Status Options Added (17081) [New Feature]

    Two new status options, 'Internal Collections' and 'External Collections,' have been added to the Account Status drop down menu. To apply either status, the following requirements must be met: In Setup > Accounting , a new 'Collection Group / A...
  2. NavuNav (Android) - Chat Feature Added to Driver App (15109) [New Feature]

    A new chat feature has been added to NavuNav (Android). With this feature, when a driver has unread messages, the chat icon will display a count of the unread messages. ...
  3. Tax Summary

    Pathway:  Reports > Standard Reports > AR > Tax Summary The Tax Summary report offers a concise overview of a division's sales taxes assessed within the chosen time frame. Required Permissions Permission ID Permission Na...
  4. Customer Service Screen - Auto Pay and Site Details Improvements (16285) [Enhancement]

    Auto Pay Improvements Auto-Pay requirements have been updated on the customer service screen. Enhancements include additional information about the payment type for both At Billing and Scheduled Day auto-pay methods, as well as red text expiratio...
  5. AR Aging Management - 'Total'Calculation Not Rounding Correctly (16379)

    The rounding logic in the Total column of the AR Aging Management screen has been corrected to align with the AR Aging Buckets displayed in the Customer Service screen. ...
  6. Route Dispatch Map (Operations) - Truck's Last Known Location Not Displaying on Map (16725)

    An issue has been resolved that prevented a truck's last known location from being displayed on the Route Dispatch Map. Pathway:  Operations > Dispatch  ...
  7. Yard

    Pathway:  Setup > Operations > Yard Yards are used for inventory management and are available to be assigned to a route's start and end locations to plan the route between. Additionally, Route Optimization uses yard information to sequence...
  8. Customer Portal - Allow Customers To Re-Print Scale Tickets From Portal (16701)

    An enhancement has been made to enable the ability for customers to re-print scale tickets within the Customer Portal. Pathway: Customer Portal ...
  9. NavuNav (Android) - Business Hours Status Icons Added to Stops (16801) [New Feature]

    In the NavuNav (Android) application, an icon has been added to the Stop List and Stop Details screens to indicate whether a customer is open, closed, or closing soon. The customer's open time is displayed afterward. The status is indicated by the...
  10. Cancellation Request (Accounts) - Edit Cancellation Request Updates (17104) [New Feature]

    Two new tabs have been added to the Edit   Cancellation Request  screen:   A History tab has been added to track changes to cancellation requests, including updates to the assigned personnel and the current stage of the request. A Linke...