Popular Articles

  1. Route Dispatch Map (Operations) - Truck's Last Known Location Not Displaying on Map (16725)

    An issue has been resolved that prevented a truck's last known location from being displayed on the Route Dispatch Map. Pathway:  Operations > Dispatch  ...
  2. Customer Portal - Allow Customers To Re-Print Scale Tickets From Portal (16701)

    An enhancement has been made to enable the ability for customers to re-print scale tickets within the Customer Portal. Pathway: Customer Portal ...
  3. Billing Analysis (Billing) - Bill Batch Summary Not Loading (17010)

    An issue has been resolved that prevented the loading of the Bill Batch Summary screen in Billing Analysis Window. Pathway:  Accounting > Billing ...
  4. NavuNav (Android) - Business Hours Status Icons Added to Stops (16801) [New Feature]

    In the NavuNav (Android) application, an icon has been added to the Stop List and Stop Details screens to indicate whether a customer is open, closed, or closing soon. The customer's open time is displayed afterward. The status is indicated by the...
  5. Broker Group Setup

    Pathway:  Setup > Account > Broker Group The Broker Group Setup screen allows you to create and manage broker groups, which can be assigned to accounts categorized under the 'Broker' account class. Broker Group Setup Field Descrip...
  6. Cancellation Request (Accounts) - Edit Cancellation Request Updates (17104) [New Feature]

    Two new tabs have been added to the Edit   Cancellation Request  screen:   A History tab has been added to track changes to cancellation requests, including updates to the assigned personnel and the current stage of the request. A Linke...
  7. Screen Share: Create or Join a Screen Share Session

    Pathway:   User Profile Menu Screen sharing in Navusoft allows users to view another user's screen securely without sharing login credentials. This feature operates exclusively within the Navusoft application, ensuring that other brows...
  8. Opertions (Resource Calendar) - *New* Resource Calendar Available (14386, 14372, 14374, 14485) [Enhancement]

    A new Resource Calendar tool has been released in the Operations module under Resource Scheduling. This tool provides dispatch with a high level view of worker availability, route assignment conflicts and displays the current status of a route. Filt...
  9. New Site Template Setup

    Pathway:  Setup > Accounts > New Site Template  New Site Template Setup is used to help streamline the Add Site process with preconfigured field selections. This feature reduces the amount of manual entry, ensuring that the site setup pr...
  10. User Location - User Drop Down Selections Displaying - (15323)

    A reported issue has been resolved that prevented the user names from displaying in the User drop down if "Hourly Breadcrumb" was selected for the Location Type.  Pathway:  Sales > Maps > User Location ...