Popular Articles

  1. AR Payment Batch (Accounting) - Screen Update for Posted Batches (17954)

    The AR Payment Batch screen has been updated to disable the Deposit and Auto Apply fields for posted batches. Additionally, the 'Apply,' 'Delete,' and 'Pencil' icons (not shown)  are now hidden once the posted batch is closed. Pathway: ...
  2. Tax Summary

    Pathway:  Reports > Standard Reports > AR > Tax Summary The Tax Summary report offers a concise overview of a division's sales taxes assessed within the chosen time frame. Required Permissions Permission ID Permission Na...
  3. Accounts - Logic Updated to Service Code Field For On Call Work Orders (16611) [Enhancement]

    Logic has been updated to the creation of on call work orders to auto-populate the Service Code field if the site has only one active service. Otherwise, if there is more than one active service, the Service Code field remains null requiring the...
  4. Yard

    Pathway:  Setup > Operations > Yard Yards are used for inventory management and are available to be assigned to a route's start and end locations to plan the route between. Additionally, Route Optimization uses yard information to sequence...
  5. Add/Edit Contact (Accounts) - New Request Notification Field Added (16819) [New Feature]

    A new 'Request Notification Method' field has been added to the Add/Edit Contact screen. The following options are available: None: Contact will not receive request notifications in text or email. Customer must check the portal for request updates...
  6. Customer Service Screen (Accounts) - Legend Added to Screen (16926) [New Feature]

    An enhancement has been made to the account and site customer service screen to include a status Legend that will display upon hover.  ​ Pathway:  Customer Service Screen > Legend (Calendar) ...
  7. Account Status (Accounts) - Internal/External Collection Status Options Added (17081) [New Feature]

    Two new status options, 'Internal Collections' and 'External Collections,' have been added to the Account Status drop down menu. To apply either status, the following requirements must be met: In Setup > Accounting , a new 'Collection Group / A...
  8. Leads Analysis

    Pathway:  Sales > Leads Analysis The Leads Analysis screen provides sales managers the ability to sort and review lead data in multiple formats. This screen consists of two grids: the upper grid provides a summary of leads and the lower ...
  9. Aging Report

    Pathway:  Reports > Standard Reports > AR > Aging The Accounts Receivable (AR) Aging report is to provide a clear and organized overview of outstanding customer invoices. This report categorizes receivables based on the length of time the...
  10. Unapplied AR Report

    Pathway:  Reports > Standard Reports > AR > Unapplied AR The Unapplied Accounts Receivable (AR) report offers a detailed overview of unapplied customer balances, aiding businesses in pinpointing and resolving unallocated funds. Re...