Updated Articles

  1. Sales Tax (Standard Reports) - Logic Updated to Taxable and Non Taxable Reporting Outputs (21158)

    An issue that caused non-taxable revenue to display under the Taxable Revenue column in the Sales Tax Report has been corrected. Pathway: Reports > Standard Reports > AR > Sales Tax ...
  2. Service History Report

    Pathway:  Reports > Standard Reports > Accounts > Service History The Service History report provides a comprehensive overview of all service activity for sites associated with an account. By specifying a time-frame, detailed work orde...
  3. AR Account Activity Report

    Pathway:  Reports > Standard Reports > Account > AR Account Activity The AR Account Activity report   provides a detailed transaction history for all sites associated with an account. Each transaction entry includes key informatio...
  4. Payment Batch Listing

    Pathway:  Reports > Standard > AR > Payment Batch Listing  The Payment Batch Listing report provides a detailed view of payment batches for a selected period, with an optional filter for bank account . It includes key informatio...
  5. Aging Report

    Pathway:  Reports > Standard Reports > AR > Aging The Accounts Receivable (AR) Aging report provides a clear and organized overview of outstanding customer invoices to help monitor payment trends. This report displays account ba...
  6. Aging Details To Date

    Pathway:  Reports > Standard Reports > AR > Aging Details To A Date The Aging Details To A Date  report provides aging details for accounts in the selected division based on the date entered. It includes a detailed, transaction-level v...
  7. Operations Report

    Pathway:  Reports > Standard Reports > AR > Operations Report The Operations Report offers a weekly breakdown of service codes and their corresponding revenue amounts. Upon generation, the report is divided into three sections to analy...
  8. Aging Summary To Date

    Pathway:  Reports > Standard Reports > AR > Aging Summary To A Date The Aging Summary To A Date report summarizes the aging details for accounts in the selected division based on the date entered.   It provides a snapshot of accounts re...
  9. Bill Group Setup

    Pathway:  Setup > Accounting > Bill Group A Bill Group establishes the billing settings an account will follow and is assigned when an account is created. Because accounts often share the same billing criteria, a single Bill Group can...
  10. Notification of Pineapple Payments Gateway Sunset

    Pineapple Payments is set to officially sunset effective April 30th, 2026.  What this means to you We’ve been working behind the scenes to make this transition as seamless as possible. As part of ongoing platform alignment within Fiserv ...