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Last Updated: 07/21/2025
in Accounts Home Accounts Screen
Pathway: Accounts > Search > Accounts The View Contacts tool, accessible in the Account Details section of the customer service screen, provides users the ability to add and edit contacts associated with accounts and sites. Adding an ...
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Tracking for in-state and out-of-state mileage is now available on the Truck Productivity screen (Operations > Dispatch > Driver Timeline) and in NavuNav. When a driver updates the state or province in NavuNav, the change will automatically reflec...
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An issue has been resolved that prevented Post Trip and Log Out times from being reported in Dispatch. ...
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A Sync Status icon has been added to NavuNav, displaying the total number of items pending synchronization. ...
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A new 'VIP' priority indicator has been added to the Add and Edit Site screens, to designate service locations with VIP status. When selected, this indicator will appear on the Customer Service screen, the Services List in Dispatch, and on the dri...
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An issue has been resolved that caused the app to crash when loading the stop list while in dark mode. Pathway: NavuNav ...
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Last Updated: 07/17/2025
in Setup Home Accounting
Pathway: Setup > Accounting > Bill Group Bill Groups establish the billing settings an account will follow and are assigned when an account is created. Because accounts may share the same billing criteria, a Bill Group can be assigned to...
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Last Updated: 07/17/2025
in Accounting Home Billing
The 28-day anniversary billing system operates on a cycle that initiates billing every 28 days from the first billing date after the start of service. This document outlines the essential components of the 28-day billing setup, including the logic...
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An issue has been resolved that triggered an error when users attempted to bulk post a high volume of service records in the Dispatch screen. Pathway: Operations > Dispatch > Services List ...
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Mapping features available to Municipal account classes in the Customer Portal have been updated with the following: Location Map (Previously 'Service Map') includes the following updates: A new search feature has been added to the map, al...