Articles
NavuNav (IOS) - Stops Marked With Exception Not Syncing (18122)
An issue in NavuNav iOS that prevented stops marked with an Exception from syncing back to Dispatch has been resolved. Pathway: Operations > Dispatch
NavuNav (Android) - Return to List Updated (18377)
The issue that prevented NavuNav users from returning to the route stop list after entering values in the Items Collected screen has been resolved. ...
NavuNav (Android) - Phone Screen Size Compatibility Updated (18721)
A UI issue specific to phone screen size, where the Route Summary window was cut off and Driving Directions failed to open the map screen with the Route Summary, has been resolved. Both display and navigation functions perform as intended. ...
NavuNav (Android) - Turn By Turn Calculations Not Recalculating (18735)
When using the Driving Directions, and the driver went off route, the turn by turn driving directions would not recalculate. This has been resolved. ...
NavuNav (Android) - Logic Updated to Service Record Status Change and the Scheduled Date (17006)
When a driver completes a stop after the Route Cutoff Time set in the Line of Business, the Scheduled Date is set to Completion Date Time plus one day. Basic Scenario: In the example below, the original scheduled date was 7/13/25 , an...
NavuNav (Android) - Dark Mode Crashing App (18560)
An issue has been resolved that caused the app to crash when loading the stop list while in dark mode. Pathway: NavuNav ...
NavuNav (Android) - VIP Status Added (18302) [New Feature]
A new 'VIP' priority indicator has been added to the Add and Edit Site screens, to designate service locations with VIP status. When selected, this indicator will appear on the Customer Service screen, the Services List in Dispatch, and on the dri...
NavuNav (Android) - Sync Status Icon with Count Added (18807) [New Feature]
A Sync Status icon has been added to NavuNav, displaying the total number of items pending synchronization. ...
NavuNav (Android) - Check Out Action Not Recording (18556)
An issue has been resolved that prevented Post Trip and Log Out times from being reported in Dispatch. ...
NavuNav (Android) - Photo Enlarge/Exit Triggers App Crash (18889)
An issue has been resolved in the NavuNav application that caused it to crash when a driver captured a photo, enlarged it, clicked back, and attempted to recapture the photo. ...
NavuNav (Android) - Conversations Screen Not Displaying Users (18332,18873)
An issue has been resolved that prevented users from appearing on the Conversation screen in the NavuNav (Android) driver app, preventing drivers from sending and receiving messages. Additionally, when a new message comes in, a sound will play and a...
NavuNav (Android) - New Sequence Order Added to Sort/Filter Screen (18316) [New Feature]
A new Sequence Order toggle has been added to the Filters screen, allowing drivers to choose how stops are sequenced. Selecting "Working Sequence" updates the next stop to be labeled as '1' each time a stop is completed. Alternatively, selecting ...
NavuNav (Android) - Stops Switching Back from Completed to Pending (18327)
An issue identified in beta version 6.3.17 caused completed stops to revert to pending when a driver applied a resolution while the application was offline. This has been resolved. ...
NavuNav (Android) - Wrong Phone Number Appearing on Map Tooltip (18853)
A sporadic issue has been resolved that was causing the previously viewed account's number to display in the tooltip of the next site the driver was viewing when a phone number doesn't exist for the site. ...
NavuNav (Android) - Residential Mode Crash Issue Resolved (18919)
In the NavuNav (Android) app, an issue that was causing the app to close unexpectedly has been resolved. Additionally, the default volume for driving directions is now set to mute. Pathway : NavuNav > Residential Mode ...
NavuNav (Android) - Updated Permission Logic for Signature Capture (19025)
Previously in NavuNav, the Customer Signature screen did not respect permissions 257 (Add Contact) and 258 (Edit Contact), allowing drivers to add or edit a contact even when these permissions were set to “Not Authorized.” This has been resolved. ...
NavuNav(Android) - Modification to Downtime and Start/End Lunch Screens (17381)
The following enhancements have been made to the Downtime and Start/End Lunchtime screens: Downtime The Downtime screen logic has been updated to allow users to save a downtime without specifying an End Time. While a downtime is in progress,...
NavuNav(Android) - Editing Disposal Ticket Created Duplicate Disposal Record (19091)
An issue has been resolved in NavuNav where editing a disposal record would create a duplicate. ...
NavuNav (Android) - Scale Photos - Ability to Create an Inbound Ticket (18201) [New Feature]
An option to start an inbound ticket has been added to Scale Photos in NavuNav to improve efficiency during truck line backups. The process and screen formats are consistent with those in the Navusoft Inbound screen, ensuring a familiar user exper...
NavuNav (Android) - Scale Photos - Screen Enhancements (18202)
The following enhancements have been made to the Scale Photos list in the NavuNav application: The scale location is now displayed on the list. The back button on the Scale Photos list has been updated to return users to the Location list scre...