Updated Articles

  1. Add Manual Charge

    Pathway: Accounts > Search > Accounts Manual charges provide flexibility to apply additional fees to a site for reasons such as special requests, extra materials, and miscellaneous expenses. Permissions The following permi...
  2. Rate Update Batch (Sales) - Updates to Voiding a Batch (17608)

    Previously, the Reason Code and Net Variance fields were displayed when voiding a batch. With this update, those fields are now hidden, leaving only the Notes field visible. Pathway:   Sales > Rate Update Batch ...
  3. Route Management (Operations) - New 'Reset Sequence to 0 on Reroute/Reschedule' Checkbox (17500) [New Feature]

    A new 'Reset Sequence to 0 on Reroute/Reschedule' checkbox has been added to the Current tab of the Route Management screen. Checked : Assigning a new route or rescheduling a service will set the New Sequence to 0 . Unchecked : Assigning...
  4. AR Aging Management (Accounting) - Min. Past Due Balance Filtering Fix (17582)

    The Min. Past Due Balance filter on the AR Aging Management screen has been corrected to properly filter by the past due amount instead of the total amount. Pathway: Accounting > AR Aging Management ...
  5. Create a Billing Batch

    Pathway:  Accounting > Billing The Billing Batch screen streamlines the bulk processing of billing transactions within the Navusoft system. This article captures the process of creating a new billing batch. Permissions The...
  6. Billing Screen Overview

    Pathway:  Accounting > Billing The Billing screen in the Accounting module simplifies the billing process and keeps a historical record of all billing batches. Within the Pending and In Process tab, two distinct grids are available: the ...
  7. Billing (Accounting) - Hyperlinks Added to Counts (17475) [New Feature]

    In Billing, the counts in the Invoice Count, Print Count, Notification Count, and Auto Pay Enrolled columns are now displayed as hyperlinks. Clicking a hyperlink opens a popup window with detailed information. Pathway: Accounting > Billi...
  8. GL Segmentation Setup (Accounting Setup) - Segment Length Increased (17517)

    GL Segmentation has been updated to limit the total length, including separators, to a maximum of 30 characters. Pathway: Setup > Accounting > GL Segmentation ...
  9. Site Level Notes

    Pathway:  Customer > Search - Account Site Level notes display ONLY on the site they were added to. Permissions The following permissions are required to create and manage site-level notes, including those added by other users: ...
  10. Account Level Notes

    Pathway:  Accounts > Search - Account Account level notes allow users to apply notes that are accessible across all sites associated with the account. These notes serve as a centralized repository of information relevant to the entire a...