Updated Articles

  1. NavuNav (Android 6.7) - Loadman weights ignore Truck Scale UOM in NavuNav (19895)

    An issue has been resolved where weights received from Loadman in NavuNav were displaying in lbs instead of the Scale UOM configured on the truck setup (for example, kgs ). Weights now display using the unit of measure defined in the truck’s Sc...
  2. NavuNav (Android 6.7) - Logic update to Truck drop down on Clock In screen (20016)

    Previously, when a driver logged into the Driver App and was assigned to a single route, the Clock In screen still required them to select the Route field before the Truck drop-down would populate. The logic has been updated so drivers assigned to a...
  3. NavuNav (Android 6.7) - Unable to select current day for Downtime entries in PST (20213)

    An issue has been resolved that prevented drivers from selecting the current day on a Downtime entry on devices set to the Pacific Standard Time zone during morning hours. Android Date and Time Setting External help documentation for Samsung...
  4. NavuNav (Android 6.7) - Error during Switch Route when driver is no longer assigned to the original route (20326)

    An issue has been resolved where the Driver App (Android) displayed an error when a driver was removed from their original route in Dispatch and then attempted to complete the Switch Route process. ...
  5. Bill Group (Setup / Accounting) - New Catch Up Billing Feature (20140, 20031) [New Feature]

    Billing has been enhanced to support a new Catch Up billing batch type that includes previously unbilled services and charges, including recurring services and any catch up billing charges enabled at the bill group level. Catch Up billing may be...
  6. AR History (Accounts) - Anniversary Billing Date Calculation Updated on Preview Invoice Screen (20385)

    Billing date logic has been updated for Anniversary billing customers. Billing dates are now automatically calculated based on the site’s anniversary date or active and upcoming services, rather than being manually controlled. For accounts on An...
  7. Account Class (Setup / Account) - New Convenience Fee Feature (20116)

    A new optional Convenience Fee feature has been added for Manual Payments, with setup established on the Account Class. To support this, the following changes were made: Account Class Setup Three new settings associated to Convenience F...
  8. Available Charge Code Setup

    Pathway:  Setup > Services > Available Charge Codes The Available Charge Code Setup determines where charge codes are available. Charge codes must first be created in the Charge Code Setup before their availability can be configured o...
  9. Inbound / Outbound (Operations) - New 'Tare Truck or Equipment' Feature (20360) [New Feature]

    A new Tare Truck or Equipment feature has been added to the Inbound/Outbound screen, allowing scale operators to quickly tare or re-tare trucks and equipment without navigating to the customer details screen. Methods to search trucks and equipme...
  10. Edit Account and Site Information

    Pathway:  Accounts > Search - Customer Service Screen Efficiently modify details for either a parent account or a site by using right-click functionality to access the account and site editor screens.  Permissions The follo...