Updated Articles

  1. Disposal Activity (Operations) - Disposal Records Not Limited When Single Division Selected (19855)

    The Division filter has been updated to ensure disposal records are filtered based on the appropriate division. When a disposal ticket is associated to a work order, the filter is applied using the division associated to the site. When a disposal ...
  2. Disposal Activity - Targets

    Pathway: Operations > Disposal Activity The Disposal Activity tool tracks progress made toward a disposal location's predefined target usage goal.  Progress towards target usage is calculated when a Disposal / Ship record is attached to ...
  3. Disposal Activity - Activity

    Pathway:  Operations > Disposal Activity The Activity tab of the Disposal Activity screen provides a summary of historical target usage for each disposal location. Filtering and field options displayed along the top of the screen provide fl...
  4. Active Services (Accounts) - Vendor Site and Vendor Rate Missing After Rate Update Batch (20313)

    An update has been applied to ensure that Vendor Site ID and Vendor Rates are correctly carried forward when a rate update batch is released. Previously, after releasing a rate batch update, new site service records were created without the asso...
  5. Account Class (Setup / Account) - New 'National Accounts' Added to Account Class Type Options (20344, 20302)

    A new account class type, National Accounts , has been added. When enabled, the National Account type allows recording a vendor rate but does not allow selecting a vendor. This account type is intended for internal or intercompany servicing. ...
  6. Contacts (Accounts) - Portal Access Logic Correction (20173)

    Previously, when a new contact was added and the account class has  Auto Send Portal Invitation on Contact Creation was set to Yes, the portal invitation link was sent, but the Enable Portal Access checkbox remained unchecked in Add Contact, prev...
  7. Service History (Accounts) - Excel Export Column Layout Updated (20237)

    The Excel export from Customer Details > Service History has been updated to separate the Sequence and Completion Date/Time into distinct columns. Previously, both values were combined into the same column in the export file. Pathwa...
  8. Inbound / Outbound (Operations) - COD Ticket Completion Rules Updated for F2 Save (19968)

    The logic for completing Cash on Delivery (COD) scale tickets using the F2 hotkey has been updated to enforce COD payment requirements. COD tickets with charges can still be saved using F2 , but they will no longer complete until payment is recei...
  9. Inbound / Outbound (Operations) - Logic Modified to Search Type Filter (20084)

    The search type filter behavior on the Inbound/Outbound screen has been modified to more precisely limit results to the selected filter type. When a specific search type is chosen (for example, Truck ), the entered search text is now compared onl...
  10. Inbound / Outbound (Operations) - Error Message on Attempt to Delete/Void Non-Integrated Terminal Payment (20086)

    An issue has been resolved that caused an error message to display when attempting to delete or void a non-integrated credit card payment from an inbound service record.  Pathway: Operations > Inbound / Outbound > [open service record...