Pathway: Setup > Accounting > Bill Group
Bill Groups establish the billing settings an account will follow and are assigned when an account is created. Because accounts may share the same billing criteria, a Bill Group can be assigned to multiple accounts.
Permission
The following permission is required to view and edit in the Bill Group Setup screen:
| Permission Name | Permission ID |
| 22 | Setup \ Accounting |
Bill Group: Settings
The Settings tab captures the billing details specific to the Bill Group and the accounts it will be assigned to.
Settings Field Descriptions
| Fields | Descriptions |
| ID Required | The ID for the Bill Group. Alphanumeric, 10 character limit |
| Active Required | Controls if the Bill Group is available for selection when accounts are added or edited.
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| Name Required | Name of the Bill Group. |
| Division | Controls if the Bill Group is division specific, or available to all divisions. *In Billing, if a billing batch includes a bill group without a specified division, there is an option to omit divisions. |
| Type Required | Indicates if accounts assigned the Bill Group are billed in advance or behind.
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| Frequency Required | Determines the billing frequency accounts assigned to the Bill Group will follow. In order to invoice, the UOM for the Service Code needs to match the frequency. |
| Invoice Format | Identifies the invoice format accounts assigned to the Bill Group will receive. |
| Billing Export Format | Select Export format for multiple invoices to export and to be sent out. |
| Customer Portal URL | Field to enter a unique Account Portal URL for accounts assigned to the Bill Group. |
| Invoice Message | Message content entered here will display on invoices of supported formats. |
| Message Due In: Past 1- 30 Days Past 30 - 60 Days Past 61 - 90 Days Past 91 Days | Enter a custom message into the Message Due fields that will display on invoices of supported formats. |
| Custom 1 & 2 | Custom message that will be sent out with notification for the first and then second past du warning. |
| Invoice Email From | The Email correspondence that will display on invoices for accounts belonging to the Bill Group. |
| Print Sequence | The order in which the Invoices should be organized to print. |
| Invoice Logo | The logo that will display on invoices for accounts belonging to the Bill Group. |
| Uploaded Invoice Logo | Displays an image of the logo. |
| Invoice Logo 2 | If supported by the invoice format, option to add a second logo to the invoice for the bill group. |
| Uploaded Invoice Logo 2 | Displays an image of Logo 2. |
| Work Order Header Text | If supported by the invoice format, Work Order text entered here will display on the invoice for accounts of the bill group. |
| Surcharge Header Text | If supported by the invoice format, Surcharge Header text entered here will display on the invoice for the accounts of the bill group. |
| Finance Charges Text | If supported by the invoice format, displays the Finance Charge text on the invoice for accounts of the bill group. |
| Billing Auto Pay Process Date | Controls when auto pay processing is run.
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| Scheduled Auto Pay Time | The time of day auto pay is processed for accounts belonging to the bill group. Recommended to be set before Credit Card Settlement time. |
Paper Bill Fee Charge Code | The charge code that displays on the invoice and on the customer service screen for paper billing. Paper billing is enabled once a charge code has been selected and a Paper Bill Fee amount entered. |
| Paper Bill Fee (Per Invoice) | The amount that will be automatically applied to the invoice for paper billing. Paper billing is enabled once a charge code has been selected and a Paper Bill Fee amount entered. |
| Minimum Invoice Amount To Be Notified | The minimum amount required for an invoice to print or email. |
| Minimum Account Balance To Be Notified | The minimum account balance required to send automatic past due notifications. |
| One Invoice Per | Establishes a default setting for the bill group to control how invoices are billed. Options include:
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| Disable Automatic Billing Batch Creation | Option to disable the system from creating a new billing batch after a batch has been marked complete. |
Bill Group: Notifications
From the Notifications tab, assign notification templates and control when notifications are issued to accounts belonging to the Bill Group.
Account contacts will receive a past due notification if the following conditions are met: To complete fields in the Notifications tab, a notification template must be created first in Setup > System > Notification Template.
Notifications Field Descriptions
Fields Descriptions Notification Template (Invoice As A Link) Select the template that will be used for invoices sent as an email link. Notification Template (Invoice As An Attachment) Select the template that will be used for invoices sent as an email attachment. Invoice Due Reminder Template Select a template that will be used for invoice due reminders.
Days field: Enter the number of days before the payment is due a reminder is sent out.Unread Invoice Reminder Template Select a template that will be used for invoice due reminders if the previous reminder's status is 'unread'.
Days field: Enter the number of days an invoice email must have an an 'Unread' status before the Unread Invoice Reminder is sent. Statement Notification Template Select the template that will be used for emailed statements. Past Due Email From Field to enter who the past due emails are from. Enter a name, email address or business name. Past Due Notice Notification Templates (1-4) Select the templates that will be used for past due notifications. Option to create up to four Past Due Notice templates.
Days field: Enter the number of days after the payment is past due the notification is sent.Past Due Notification Message The message preset to send to notify a customer of a past due payment.