Updated Articles

  1. AR History (Account) - Invoice Adjustment Error Fixed (21737)

    An issue was fixed where attempting to adjust a paid invoice resulted in a "Failed to Adjust: Bad Request" error.  Users can now successfully create and post adjustments on invoices with a zero balance.  Additionally, enhancements wer...
  2. Customer Service (Account) - Improve "Exclude Form Processing Fee" Configuration (21652)

    When using a credit card payment from the wallet, the Apply Payment Processing Fee checkbox is now unchecked by default when the account has the Exclude From Payment Processing Fee setting enabled. This reduces the risk of accidentally applyin...
  3. Trial FAQs

    This is a topic display category containing some Frequently Asked Questions (FAQs) we get from trial users. Topic display categories will display the full content of all articles they contain, and you have several display options to choose from. Here, we're using Accordion.
  4. Services List (Operations) - Addition of 'Seconds' to Timestamp in Sequence Column (20803)

    To better accommodate haulers whose drivers service multiple stops at a single location, also referred to as community stops, seconds have been added to the completion time displayed in the Services List. This enhancement helps prevent identical t...
  5. Home - Release 81

  6. Site Notes

    Pathway:  Customer > Search - Account This article details notes that are available at the site level. Site Level notes will display ONLY on the site they were added to. Permissions The following permissions are required ...
  7. Disposal Activity

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