Posting status logic within the service record has been updated, affecting the following permissions: 341 (Change Work Order to Ready to Post), 342 (Change Work Order to Posted), and 472 (Reverse Work Order Posting Status).
Scenario Examples
- If a work order is in a Posted status, the user can reverse it 'Pending' or 'Ready to Post' if they have both permission 472 and 342.
- If a work order is in a Ready to Post status, the user can reverse to 'Pending' if they have permission 472. They will need permission 342 to change it to 'Posted'.
- If a work order is in a Pending status, the user will need permission 341 to change it to 'Ready to Post' and 342 to change it to 'Posted'.
Pathway: Service Record | Setup > System > Permission