Updated Articles

  1. User Activities

    Pathway:  Accounts > User Activity The User Activity screen monitors and presents the activities of user accounts in an interactive grid for review. This screen offers two view options that modify the displayed content. Filters can be appl...
  2. Blanket Purchase Order Management

    Pathway:  Accounts > Blanket PO Management Access the Blanket Purchase Order Management screen to review active and expired blanket purchase orders for all accounts. Blanket POs are managed at the account or site level, and any necessary ...
  3. Create and Process a Batch - GL Transaction Processing

    Pathway:   Accounting > GL Transaction Processing GL Transaction Processing consists of four screens that allow you to review all transactions posted in Navusoft by GL Account, and create new GL batches to post to your general ledger. Tran...
  4. Active Services (Accounts) - Logic Updates to Site Service Charge Rates with Future Rate Increase (17585)

    Previously, in the Active Services section of the Customer Service screen, the current pricing displayed in purple if a future site service charge existed, and the future change not shown. With this update, service charge rates with a future increas...
  5. Service Record (Accounts) - Display of Site ID (17623)

    The Service Record screen now displays the Site ID above the site name. When the service record is accessed from the Inbound/Outbound screen, the Site ID appears as a hyperlink to the Customer Service screen, with a Return option to navigate back ...
  6. Tax Setup (Accounting Setup) - Tax Rate to Allow 4 Decimals (17627)

    The Rate field in the Tax Rate tab of the Tax Region Setup screen has been updated to support up to four decimal places. ...
  7. Add Account (Accounts) - Update to Surcharge Group for Prospect Accounts (17586)

    On the 'Create Account' screen, the Surcharge Group is now visible for the Prospect status and automatically defaults based on the selected Service Region. Pathway:  Accounts > Add Account  ...
  8. Database Query (Database) - New Cancellation Entity Added (17603) {New Feature}

    In Database Query, a new Cancellation Requests entity has been introduced, enabling it as a basis for creating queries to pull historical cancellation data. Pathway: Database > Database Query ...
  9. Route Management Overview

    Pathway:   Operations > Route Management The Route Management tool is used to manage new and existing stops on a route and should be included in daily operation activities. This article details the functionality and purpose o...
  10. Export a Billing Batch

    Pathway:  Setup > Accounting > Bill Group The file format that is used to export a billing batch to a third party mailer is established in Bill Group Setup in the Settings tab. If an export format is not identified for the Bill Group, ...