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Last Updated: 07/25/2025
in Setup Home System
Pathway: Setup > System > Division This article outlines the setup of a Division, which serves as a distinct operating unit for organizing accounts. It plays a key role in streamlining operations, billing, and reporting processes. ...
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Last Updated: 07/24/2025
in Setup Home System
Pathway: Setup > System > State / Province /Region The State / Province / Region Setup screen allows for the configuration of a maximum credit card processing fee (%) by location. Settings in Account Class Setup determine whether a f...
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A sporadic issue has been resolved that was causing the previously viewed account's number to display in the tooltip of the next site the driver was viewing when a phone number doesn't exist for the site. ...
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An issue identified in beta version 6.3.17 caused completed stops to revert to pending when a driver applied a resolution while the application was offline. This has been resolved. ...
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A new Sequence Order toggle has been added to the Filters screen, allowing drivers to choose how stops are sequenced. Selecting "Working Sequence" updates the next stop to be labeled as '1' each time a stop is completed. Alternatively, selecting ...
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An issue has been resolved that prevented users from appearing on the Conversation screen in the NavuNav (Android) driver app, preventing drivers from sending and receiving messages. Additionally, when a new message comes in, a sound will play and a...
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An issue has been resolved in the NavuNav application that caused it to crash when a driver captured a photo, enlarged it, clicked back, and attempted to recapture the photo. ...
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An issue that prevented labor hours from being viewed or edited has been resolved. Pathway: Operations > Dispatch [Route Data Entry (view) ] > Worker Labor Hours ...
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An issue that prevented equipment details from displaying at the bottom of the Inventory Management screen has been resolved. Pathway: Operations > Inventory Management ...
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Last Updated: 07/22/2025
in Sales Home
Pathway: Sales > Surcharge Management The Surcharge Management screen is used to oversee and regulate surcharges applied to accounts and their sites. Within this screen, users can compare the base rate (the surcharge rate applied to the...