Articles
Report Formats (Setup) - Work Order Custom Name Not Displayed in Print Format Drop Downs (20124)
An issue has been resolved that prevented a custom work order name from displaying in the Print Format drop-down on the service record. Pathway: Setup > Report Formats ...
Account Class (Setup / Account) - New 'National Accounts' Added to Account Class Type Options (20344, 20302)
A new account class type, National Accounts , has been added. When enabled, the National Account type allows recording a vendor rate but does not allow selecting a vendor. This account type is intended for internal or intercompany servicing. ...
Account Class (Setup / Account) - New Convenience Fee Feature (20116)
A new optional Convenience Fee feature has been added for Manual Payments, with setup established on the Account Class. To support this, the following changes were made: Account Class Setup Three new settings associated to Convenience F...
Bill Group (Setup / Accounting) - New Catchup Billing Feature (20140, 20031) [New Feature]
Billing has been enhanced to support a new Catch Up billing batch type that includes previously unbilled services and charges, including recurring services and any catch up billing charges enabled at the bill group level. Catch Up billing may be...