Updated Articles

  1. Process Auto Apply - Performance Improvement (15358)

    The error users were encountering in Process Auto Apply has been resolved with the recent logic updates. Additional improvements were made that include a 'Success' message when a small job completes, and a separate message informing them that "Auto ...
  2. Dispatch - Health Score Added (14987)

    A new Health Score view option has been added to the Dispatch screen. In addition, when viewing routes in Standard and other views, a color coded Health Score status indicator displays next to each route. Hovering over the indicator will display par...
  3. Exception Analysis - New Screen Available (15270) [Enhancement]

    A new screen 'Exception Analysis' has been added to the Sales module in Core. Exception Analysis is used for internal sales purposes to review accounts that have had repeated service exceptions and identify if a new service, or change in service, s...
  4. Exception Analysis

    Pathway:  Sales > Exception Analysis The Exception Analysis screen is used for internal sales purposes to review accounts that have had repeated service exceptions and identify if a new service, or change in service, should be offered. ...
  5. Accounts - AR Aging Buckets Removed from Bill By Site Invoices (15395)

    Invoice Format A has been modified to exclude the AR Aging Buckets from view for bill-by-site accounts. Pathway:  Accounts > Search > Accounts ...
  6. Dispatch - Record Truck Mileage When Record Does Not Exist (15304) [Enhancement]

    An Enhancement has been made to the Route Productivity view in Dispatch to allow users the ability to record truck mileage when a mileage record does not exist. To support this, new 'Start Time' and 'End Time' fields were added to the Add Mileage e...
  7. Leads Analysis

    Pathway:  Sales > Leads Analysis The Leads Analysis screen provides sales managers the ability to sort and review lead data in multiple formats. This screen consists of two grids: the upper grid provides a summary of leads and the lower ...
  8. Operations - Destruction Manifest Document Updates (15386) [Enhancement]

    Format improvements have been applied to the Core format document used for Destruction Manifest. ...
  9. Accounts - Credit Hold Removal (15326)

    The previous issue that prevented the removal of credit hold status from accounts without past due invoices has been resolved. Pathway:  Accounts > Search > Accounts ...
  10. Accounts - New Origin Field Added to Create Account and Add/Edit Site (15137) [Enhancement]

    A new 'Origin' field has been added to Add Account , and Add/Edit Site to record. If the account is created with an origin assigned, the Origin field will auto populate in the Add Site screen when a new site is created. Pathway:  A...