Updated Articles

  1. Edit Service Record (Accounts) - Update to Display of Site Notes (19974)

    Previously, lengthy service notes could block access to other tabs on the Service Record screen. This update allows users to scroll within the Site Notes section, ensuring all tabs remain accessible.  Pathway: Customer Service S...
  2. Database Query (Database) - Fields Added to Work Orders Query (19979)

    Site Service ID has been added as a field option to the Active Services and Work Orders queries. Pathway: Database > Database Query ...
  3. Database Query (Database) - Fields Added to the Active Services Query (19984)

    Reason Code has been added as an option to the Active Services query.  Pathway: Database > Database Query ...
  4. Database Query (Database) - Fields Added to 'Daily Route Productivity' Query (19985)

    Truck State has been added as a field option to the Daily Route Productivity query.  ...
  5. Database Query (Database) - Updates to Accounts and Sites Query (19907, 19908)

    The following fields have been added to the Accounts and Sites query: Account Credit Limit Site Bill To Selection Fax Number Site Broker Account Broker Broker Name Pathway: Database > Database Query > Accounts and Sites [entity]...
  6. Database Query (Database) - Updates to 'AR History' Query (18765, 19986)

    The following updates have been applied to the AR History query: Addition of a Payment Type field Addition of account address field Fix to the AR Type filter Pathway: Database > Database Query ...
  7. Edit Service Record (Accounts) - Disposal Records from NavuNav Not Calculating Disposal Percentage Fees (17957)

    An issue has been resolved where disposal records created from NavuNav Android did not include flat fees or disposal percentage fees. ...
  8. Improve Operations with Route Optimization

    The Route Optimization feature is available throughout Navusoft’s routing tools in Dispatch, Route Management, and NavuNav (Android available in version 6.6). When enabled and properly configured, Route Optimization automatically balances stops ac...
  9. NavuNav Screen Overview (Android)

    The following article provides an overview of the NavuNav features, specific to the NavuNav Android driver application.  Logging In Clock In  As soon as the driver logs in, they will be prompted to Clock In.  Start Time here is...
  10. Unapplied Management

    Pathway:   Accounting > Unapplied Management The Unapplied Management screen displays accounting details for payments, deposits, and adjustments that have not yet been applied to an invoice. From this screen, users can apply payments t...