Updated Articles

  1. Aging Report

    Pathway:  Reports > Standard Reports > AR > Aging The Accounts Receivable (AR) Aging report is to provide a clear and organized overview of outstanding customer invoices. This report categorizes receivables based on the length of time...
  2. Default Bill Group Setup

    Pathway:  Setup > Account > Default Bill Group Default Bill Group Setup provides a way to assign an existing  Bill Group as the default bill group for a given Division and Account Class .  Field Descriptions Fiel...
  3. AR Account Activity Report

    Pathway:  Reports > Standard Reports > Account > AR Account Activity The AR Account Activity report provides a detailed transaction history for all sites associated to an account. Permissions Permission ID Pe...
  4. Collection Group/Agency Setup

    Pathway:  Setup > Accounting > Collection Group / Agency The Collections Group Setup screen is used to create and manage the collection groups and agencies that can be assigned to accounts. This screen allows you to set up profiles for ...
  5. Service History Report

    Pathway:  Reports > Standard Reports > Accounts > Service History The Service History Report provides a comprehensive overview of the service history for the sites associated with an account, within a specified time frame. Permiss...
  6. Database Query (Database) - New Queries Added (20889, 20888, 20893)

    The following new queries have been added to the Database Query: Disposal Origin Scale Record History Account Requests Pathway: Database > Database Query  ...
  7. Notification of Pineapple Gateway Sunset

    Pineapple Payments is set to officially sunset effective April 30th, 2026.  What this means to you We’ve been working behind the scenes to make this transition as seamless as possible. Navusoft is in the process of migrating Pineapple Payme...
  8. Term Setup

    Pathway:  Setup > Accounting > Term Term Setup establishes the payment terms on an invoice to indicate when payment is due. Field Descriptions Fields Descriptions Term ID     Required     ...
  9. Division Setup

    Pathway:  Setup > System > Division     This article outlines the setup of a Division, which serves as a distinct operating unit for organizing accounts. It plays a key role in streamlining operations, billing, and reporting processes. Divi...
  10. Process Cash Pay Customers

    Pathway:  Operations > Inbound / Outbound > Inbound (tab) For cash-pay customers, consider using the following inbound scale process to ensure all transactions are captured and to enhance scale house efficiency.  For more information on s...