Auto Pay Management
Last Modified on 06/26/2026 2:21 pm PDT
Pathway: Accounting > Auto Pay Management
The Auto Pay Management screen offers a comprehensive view of all accounts set up for auto-pay. This screen is divided into two tabs: one for accounts scheduled for auto-pay and another for billing auto-pay accounts. Only accounts with a balance due (i.e., balance not equal to zero) are returned in this screen.
Permissions
The following permissions are required to access and use the Auto Pay Management screen:
| Permission ID |
Permission Name |
| 422 |
Auto Pay Management |
Scheduled Auto Pay
The "Scheduled Auto Pay" tab displays a list of customer accounts for which auto-pay processes are scheduled for a specific day.
Note: If a payment is made between the invoice date and the scheduled autopay date, the autopay will still process for the full amount, and the over-payment will be applied as a credit to the customer's account.
Fields and Descriptions
| Field |
Description |
| Filter(s) |
| Division |
Filters to only display the accounts of the selected division that are setup for scheduled auto pay.
|
| Limit to Expired |
If selected, this option limits the screen to only display the accounts that have an expired credit card.
|
| Limit to Last Payment Declined |
If selected, this option restricts the screen to show only the accounts with the latest payment that was declined.
|
| Fields |
| Type |
The type of payment method the account is using for auto pay.
|
| Last Payment |
The date of the last auto pay payment.
|
| Account ID |
The ID for the account the auto pay applies to. Select and you will be redirected to the Customer Service screen for the account.
|
| Account Name |
The payment account holder name the auto pay applies to.
|
| Current |
The total deposit balance available.
|
| Aging Buckets:
1-30; 31-60; 61-90; 91-120; 120+ |
AR aging buckets categorize an account’s outstanding balances by time period. |
| Total |
The total balance amount across all aging buckets less the current amount.
|
Billing Auto Pay
The "Billing Auto Pay" tab lists customer accounts that have elected to have their auto pay process at the same time as billing.
Note: If a payment is made between the invoice date and the scheduled autopay date, the autopay will still process for the full amount, and the over-payment will be applied as a credit to the customer's account.
Fields and Descriptions
| Field |
Description |
| Filter(s) |
| Division |
Filters to only display the accounts of the selected division that are setup for scheduled auto pay.
|
| Fields |
| Type |
The type of payment method the account is using for auto pay.
|
| Last Payment |
The date of the last auto pay payment.
|
| Account ID |
The ID for the account the auto pay applies to. Select and you will be redirected to the Customer Service screen for the account.
|
| Account Name |
The name of the account the auto pay applies to.
|
| Current |
The total deposit balance available.
|
| Aging Buckets
1-30; 31-60; 61-90; 91-120; 120+ |
AR aging buckets categorize an account’s outstanding balances by time period.
|
| Total |
The total balance amount across all aging buckets less the current amount.
|
