Route Setup

Pathway: Setup > Operations > Route


Route Setup establishes the routes used for servicing sites.  Active routes display in Dispatch and Active Dispatch once a service record has been assigned.


Permissions

The following permissions are required to use the Route Setup screen:


Permission IDPermission Name
24    
Setup \ Operations

Route Setup Filters

Use the filtering options displayed at the top of the screen to limit the routes that display. 


FilterDescription
Division    
Filters to display only the routes assigned to the Division selected.
LOB    
Filters to display only the routes assigned to the Line of Business selected.

Add Route

Add Route is used to create new routes for assigning and servicing sites from.  To edit an existing route, double click on the route record you would like to edit and the Edit Route screen will display.


Add Route Field Descriptions

Add Route

  1. Select the green + to open the Add Route tool.
  2. Complete the following required fields:
    • Enter the Name for the Route.
    • Select the Division the Route is assigned to.
    • Set the Line Of Business for this Route.
  3. Complete additional fields based on your company's setup requirements.
  4. Click Save when finished.

Add/Remove Line of Business

Click on a route from the upper grid to display the Add/Remove Line of Business tab in the lower grid.  Use the toggle buttons to add and remove lines of business to the route.