Updated Articles

  1. Basics

    Headers Main Header Use Heading 2 for each main section title. Color should be blue Breakout Section Headers Use Heading 3 or 4 for each child section of a main section.  Refer to the Color Scheme below for the color C...
  2. Observed Holidays

    The following holidays are observed by Navusoft: 8 Observed Holidays New Year' Day Memorial Day July 4th  Labor Day Thanksgiving Day  Black Friday Christmas Eve Christmas Day 1 Day - Birthday 1 Day - Floating Holiday ...
  3. Versioning and Activating an Article

    Versioning Articles To hide articles actively being worked on from customer view, versioning should be used.  Version Naming Conventions To version an article, select the Add Version (1) drop down located on the right side of the ...
  4. Snagit

    Capture an Image To capture an image, press down on Shift + Control + S Image Effects In Snagit, each image should have Border and Shadow selected so the image stands out on the documentation.  Border and Shadow Example  ...
  5. Build a New Article

    Titling Conventions New Screens When a new screen is released, the overview article must use the exact same name as the screen. Process/Workflow Articles This is ultimately up to the author and how they prefer to name the article...
  6. Truck Type

    Pathway:  Setup > Operations > Truck Type Truck Type Setup establishes and defines the distinct types of trucks utilized within the system and assists in turn-by-turn navigation by restricting the road options available to a specific truck ...
  7. Inbound Ticket Creation (Scale)

    Pathway:  Operations > Inbound / Outbound Before using the Inbound / Outbound screen, specific scale-related setup requirements must be completed. Refer to the Scale-In Setup article for necessary setup information.  Permiss...
  8. Process Cash Pay Customers

    Pathway:  Operations > Inbound / Outbound > Inbound (tab) For cash-pay customers, consider using the following inbound scale process to ensure all transactions are captured and to enhance scale house efficiency.  For more information on s...
  9. Division (Setup / System) - Additional EDI account field added (20504)

    To support a second EDI account, a new Republic EDI Company ID field has been added to the Integrations tab in Division Setup.  Pathway: Setup > System > Division ...
  10. Rate Update Batch (Sales) - 'Months at Current Rate' filter not saving value (20533)

    An issue has been resolved that caused the Months at Current Rate filter in Site Service Rate Update Batch from saving and returning results.  Pathway : Sales > Rate Update Batch ...