Updated Articles

  1. Create and Send a Proposal

    Pathway:  Accounts > Search > Account (Customer Service Screen) > Orders, Quotes and Contracts This article details the Add Proposal form available in the Orders, Quotes and Contracts  section of a site. Proposals are created for a vari...
  2. Scale-In Setup

    The following scale-in setup applies to the various customer types that will process through at a landfill or transfer facility. For more details about the Inbound screen, please refer to the information provided here: Inbound Screen Overview .  ...
  3. Work Type

    Pathway:  Setup > Operations > Work Type Work Type Setup identifies the various service transactions that are performed. When a service is scheduled, the work type that applies displays under the Work Type field on the service record that...
  4. AR Payment Batch (Accounting) - Screen Update for Posted Batches (17954)

    The AR Payment Batch screen has been updated to disable the Deposit and Auto Apply fields for posted batches. Additionally, the 'Apply,' 'Delete,' and 'Pencil' icons (not shown)  are now hidden once the posted batch is closed. Pathway: ...
  5. Account Class (Setup) - 'Default Receive Service Notification' Field Reverting Back to 'Yes' (18156)

    An issue has been resolved to Add/Update Account Class where the 'Default Contact Service Notification' setting would revert to 'Yes' after being changed to 'No'. ...
  6. Inbound/Outbound (Operations) - Support for Multiple Profiles and Materials (18030)

    The following changes have been made to support multiple profiles and materials: Modifications to Work Type Setup Pathway:   Setup > Operations > Work Type In Work Type Setup, the following changes were made: 'Enable Lo...
  7. NavuNav (IOS) - Stops Marked With Exception Not Syncing (18122)

    An issue in NavuNav iOS that prevented stops marked with an Exception from syncing back to Dispatch has been resolved.  Pathway: Operations > Dispatch
  8. Work Order (Accounts) - Work Order Not Generated When Adding a New Service to a Contract (18123)

    An issue that prevented work order creation when adding a new service to a contract has been resolved.  Previously, if a service not already established on an account was added, the system failed to trigger the delivery work type event. P...
  9. NavuNav Screen Overview Basics (Android)

    The following article provides an overview of the NavuNav features, specific to the NavuNav Android driver application.  Driving Directions (Turn-By-Turn Navigation) NavuNav's Driving Directions feature is designed to enhance navigation ...
  10. Route Management (Operations) - Service Region Filter Relocated (18115)

    The Service Region filter has been relocated to an optional side screen filter, enabling additional filtering after the results have loaded. Pathway:  Operations > Route Management > Current [tab] ...