Add/Edit Contact (Accounts) - New Request Notification Field Added (16819) [New Feature]

A new 'Request Notification Method' field has been added to the Add/Edit Contact screen. The following options are available:

  • None: Contact will not receive request notifications in text or email. Customer must check the portal for request updates.
  • Text Message: Contact will receive request notifications as a text only.
  • Email: Contact will receive request notifications as email only.


Pathway: Accounts > Customer Service Screen > Add/Edit Contact