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Last Updated: 03/12/2025
in Setup Home Account Account Class
Pathway: Setup > Account > Account Class Account Class defines the billing and payment processing criteria for an account or group of accounts. It is assigned upon account creation and also serves as a filter for various reports and tool...
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Last Updated: 03/11/2025
in Setup Home Services
Pathway: Setup > Services > Service Code Service Codes identify the types of services offered under a Line of Business and populate for selection in the Service Code drop down field when adding a service to a site or a proposal. Setup he...
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An issue has been resolved that prevented the NavuNav app from re-routing when the driver took a wrong turn and went off route. ...
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A Sync Status screen has been added to the NavuNav Android app to retain all transaction statuses for one week. If a connection is lost, the system will save records in a queued status and automatically attempt to resync once the connection is resto...
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Last Updated: 03/06/2025
in Setup Home Operations
Pathway: Setup > Operations > Facility The following article details the tab set in the Facility Setup tool. Setup here is used for the creation of Disposal/Ship records and is also utilized by the Disposal Activity tool in Operations....
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Inbound tickets were previously not calculating the percentage surcharge for charge codes. This has been resolved. Pathway: Operations > Inbound/Outbound ...
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Permission logic in the NavuNav app has been updated to control the visibility of the chat icon for drivers. The icon will only display if the driver has one of the four listed permissions. Permissions should be assigned based on who drivers shoul...
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The Location drop down in the Add Disposal Entry section of the NavuNav (Android) app has been updated to display only active facilities associated with divisions that match the selected route. ...
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Screen logic has been updated to display work orders marked with an exception on the left side of the timeline. Pathway: Operations > Active Dispatch ...
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A new default setting, 'Per Invoice Fee', is available in the Account Class setup screen that will be visible on the Customer Service screen and in Edit Account when configured. Account Class Setup - Finance Charges and Other Fees New Def...