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An issue has been corrected that caused photos captured in portrait view from the NavuNav application to display sideways, causing the timestamp and location data to also appear rotated in NavuNav and Dispatch. Image Example in NavuNav ...
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A new feature has been released that caps credit card fees at the maximum amount allowed by state requirements. Review the documentation for a full overview of this feature- State / Province / Region Pathway: Setup > System > State...
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Last Updated: 09/15/2025
in Setup Home System
Pathway: Setup > System > State / Province /Region The State / Province / Region Setup screen allows for the configuration of a maximum credit card processing fee (%) by location. Settings in Account Class Setup determine whether a f...
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Pathway: Accounts > AR History The Edit PO Number on Invoice Detail feature allows users with the appropriate permission to add or edit a Purchase Order (PO) number to an invoice that has already been generated. Permissions ...
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Pathway: Accounts > Search > Accounts (AR History) To generate an invoice for a customer, use the Invoice tool found in the customer's AR History. Invoices can be generated either for an individual site or for all sites associated with t...
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Users with permission 480 (Edit PO Number on Invoice Detail) can now add and edit a PO number to an invoice even after it has been generated. This enhancement helps ensure invoices meet customer requirements without the need to regenerate or adj...
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Pathway: Customer > Search > Accounts The View Details / Adjust Invoice feature allows you to review all charges on an invoice and either reduce the amount owed or apply a full credit to the invoice. Permissions The follo...
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Pathway: Accounts > Search > Accounts The AR History screen displays an account's balance for services they have received. In addition, AR History is used to manage the account's payment methods, post a payment and generate an ...
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Last Updated: 09/12/2025
in Database Home
Pathway: Database > Import > Import Balance Write Off The following article captures the requirements of importing balance write offs for an account. When using this tool the entire balance of the account will be written off for an...
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Pathway: Accounts > Search > Account (Customer Service Screen) > Orders, Quotes and Contracts
This article details the process of creating a service contract. A service contract is a legally binding agreement between a service provi...