Updated Articles

  1. Inventory Management (Operations) - Refresh Button Consistently Logs Out User (20628)

    An issue has been resolved on the Inventory Management screen that was causing the user to be logged out when clicking on the Refresh button. Pathway: Operations > Inventory Management ...
  2. Inbound / Outbound (Operations) - Captured Tare Weight Clears When Ticket Is Re-Opened (20635)

    An issue where a tare weight captured from the scale would clear when the ticket was saved and then re-opened has been resolved. Pathway: Operations > Inbound / Outbound ...
  3. Site Inventory (Accounts) - Updates to Inventory (Site/Yard) (20407)

    To enhance scale performance, updates across multiple inventory screens were applied. Site Inventory Updates The following updates have been made to  Site Inventory > Equipment: The Equipment  column was renamed to Equipment Type .  ...
  4. Truck (Setup / Operations) - New RFID tag field added for Trucks (20477)

    A new RFID (Radio Frequency Identifier) field has been added for trucks (internal or 3rd party) which allows tracking between a truck and its associated RFID transponder tag. The field is not mandatory but if entered, the RFID must be unique. If...
  5. GL Transaction Processing (Accounting) - Errors Only listing wrong (20461)

    The issue with the detailed list of Errors displayed for a selected GL Account showing more results than expected has been resolved. The Errors hyperlink number and the number of errors listed should match. Pathway: Accounting > GL Tr...
  6. Customer Service (Accounts) - Improve calendar tooltip info for Manual Charges (20298)

    The following data from the  Add/Edit Manual Charge record has been added to the calendar tool tip display for Manual Charges: PO Number Blanket PO Note Null or blank data will not be displayed. Pathway: Customer Service Screen ...
  7. Account Class Setup

    Pathway:  Setup > Account > Account Class Account Class defines the billing and payment processing criteria for an account or group of accounts. It is assigned upon account creation and also serves as a filter for various reports and ...
  8. Account Status Changes

    Pathway:  Accounts > Search > Account An account status indicates the present state or condition of a customer account within a business. When accessing an account, the current status is visible in the account section of the custome...
  9. Purchase Order Entry and Billing Hierarchy

    Purchase orders can be added to an account or site in multiple areas. However, regardless of where a PO number is entered, all PO numbers follow a defined hierarchy during the billing process.  Understanding this hierarchy is key to ensuring accurat...
  10. Basics

    Headers Main Header Use Heading 2 for each main section title. Color should be blue Breakout Section Headers Use Heading 3 or 4 for each child section of a main section.  Refer to the Color Scheme below for the color Col...