Updated Articles

  1. Role Setup

    Pathway:   Setup > System > Role Roles in the Navusoft application serve as collections of permissions necessary for users to access and operate within the system. Navusoft offers a predefined set of roles that are readily available f...
  2. Release Version 72 [Archive]

    The release notes in this article correspond to release version 72.  Screens and logic may have changed in newer versions.   Home Login Screen - Updates to Login, New User Login and Reset Password Screens (16196) The foll...
  3. Division Setup

    Pathway:  Setup > System > Division     This article outlines the setup of a Division, which serves as a distinct operating unit for organizing accounts. It plays a key role in streamlining operations, billing, and reporting processes. Divi...
  4. Credit Card Expiration (Accounting) - Auto Pay Filter Not Filtering as Expected (20842)

    An issue has been resolved on the Credit Card Expiration screen that prevented credit cards from displaying if the Auto Pay filter was set to No. Pathway: Accounting > Credit Card Expiration ...
  5. Surcharge Setup

    Pathway:  Setup > Services > Surcharge This article explains how to set up surcharges that can later be added to a surcharge group for application to a site's billing settings. Surcharges are additional fees applied to services and are include...
  6. SAP ERP Export Mapping

    Pathway: Setup > Accounting > ERP Export Mapping This article outlines the setup required to configure SAP ERP Export Mapping. Proper setup ensures that service codes, charge codes, and service regions in the system are accurately linke...
  7. Tax Setup

    Pathway:  Setup > Accounting > Tax   Tax Setup identifies the taxes (City, State, Franchise, etc) that are applicable to accounts. Taxes added here are not individually assigned to accounts/sites and must be added to a Tax Region f...
  8. Database Query (Database) - New Queries Added (20889, 20888, 20893)

    The following new queries have been added to the Database Query: Disposal Origin Scale Record History Account Requests Pathway: Database > Database Query  ...
  9. Term Setup

    Pathway:  Setup > Accounting > Term Term Setup establishes the payment terms on an invoice to indicate when payment is due. Field Descriptions Fields Descriptions Term ID     Required     ...
  10. Process Cash Pay Customers

    Pathway:  Operations > Inbound / Outbound > Inbound (tab) For cash-pay customers, consider using the following inbound scale process to ensure all transactions are captured and to enhance scale house efficiency.  For more information on s...