Updated Articles

  1. GL Segmentation Setup

    Pathway:  Setup > Accounting > GL Segmentation The GL Segmentation screen is used to organize financial transactions into segments based on a business's structure and reporting needs. Segments can be based on Division, Line ...
  2. Contact Role Setup

    Pathway:  Setup > Account > Contact Role Contact Role Setup  allows users to create different contact roles providing the ability to filter contacts by certain role types. Field Descriptions Fields ...
  3. Customer Portal - Submit a Request

    Pathway:  Customer Portal > Submit an Online Request The Submit Request  feature in the Customer Portal allows customers to submit a request. An account request is a specific action or information requested by a customer. To understand...
  4. Contact Role (Setup / Account) - New Setup Screen (21117) [New Feature]

    A new Contact Role Setup screen has been added to Setup > Account . This screen will allow companies to define contact roles and manage contacts using the Contact Role.   As part of this new functionality, the Add/Edit Contact  screen has been c...
  5. Billing Process Overview

    The billing process is designed to help you efficiently manage, review, and finalize your financial transactions in structured groups called batches . To learn about the Billing screen, check out the Billing Screen Overview article. This ar...
  6. GL Segmentation (Setup / Accounting) - Intercompany Section Added (20866)

    An Intercompany section has been added to the GL Segmentaiton Setup screen and includes 2 segments. When configuring your Intercompany GL Segmentation, one of the segments must be Division. Pathway: Setup > Accounting > GL Segmentat...
  7. Database (Database Query) - Two New Fields Added to Active Services Entity (21456)

    The following fields have been added to the Active Services entity in the Database Query tool: External Reservation Number External Contract Number Pathway: Database > Database Query ...
  8. NavuNav (Android 6.7) - Enhancement to Support Different Device Font Sizes (21173)

    In the NavuNav 6.7 release, enhancements have been made to improve the display of address information on the Stop Detail screen when larger font sizes are enabled on a device. Previously, increased device font settings could cause the address ...
  9. Payment Reversals and Refunds

    Pathway:  Reports > Standard > AR > Payment Reversals and Refunds The Payment Reversal and Refunds report summarizes accounts within a division that experienced payment reversals or refunds during a specified time frame. It also provides sp...
  10. Payment Transfers Report

    Pathway:  Reports > Standard Reports > AR > Payment Transfer The Payment Transfer Report is used to review and audit payments that have been transferred between divisions within an identified time period. Required Permission ...