Updated Articles

  1. Route Management (Operations) - Intermittent Error Received When Renumbering/Resequencing Stops (20563)

    An intermittent issue that caused an error message to display when attempting to renumber or resequence stops has been resolved. ...
  2. Credit Card / ACH Reconciliation (Accounting) - Not Showing Scale Ticket Payments (20841)

    The issue with all payments not being included in the Credit Card / ACH Reconciliation has been resolved.  It was identified that payments made on a scale ticket were being omitted because “Scale” was not included as a Source option. The issue was...
  3. Bill Group Setup

    Pathway:  Setup > Accounting > Bill Group A Bill Group establishes the billing settings an account will follow and is assigned when an account is created. Because accounts often share the same billing criteria, a single Bill Group can...
  4. Bill Group (Setup / Accounting) - Rename Min Account Rules Fields and Titles (21250)

    The wording for the Print Rule and Notification Rule titles and each field on the  Minimum Amount Rules tab on the Update Bill Group  screen has been updated to increase clarity. In addition, a note was added at the bottom to explain how to omit...
  5. Inbound / Outbound (Operations) - Capturing Tare / Out Was Clearing Manually Entered Charges (21292, 21302)

    An issue has been resolved that caused charge code quantities to be set back to '0' after saving the ticket and going back in to record the Tare / Out weight.  Pathway: Operations > Inbound / Outbound ...
  6. NavuNav (Android 6.7) - Enhancement to Support Different Device Font Sizes (21173)

    In the NavuNav 6.7 release, enhancements have been made to improve the display of address information on the Stop Detail screen when larger font sizes are enabled on a device. Previously, increased device font settings could cause address text to ...
  7. Customer Portal - Wallet

    Pathway:  Customer Portal >  Wallet The Wallet feature displays all payment methods linked to an account, offering options to add new methods and remove any that are no longer valid. Configurations in Setup The following setting...
  8. Accounts - Add Payment Method / Make Payment Method Inactive

    Pathway:  Accounts > Search > Accounts  Manage payment methods for an account by using the Wallet link on the AR History screen. Displayed with the Wallet link is a numeric value in parentheses to indicate the current number of paymen...
  9. Fuel Receipts (Operations / Dispatch) - New UOMs Added (20501, 21188)

    To support CNG (compressed natural gas) vehicle fueling, four new units of measure (UOMs) have been added to the fuel record UOM drop down as well as in the Fuel Record screen in the NavuNav mobile app. bar psi kilogram pound Pathw...
  10. Card Present - Credit Card Terminal Setup

    For scale houses that support credit card processing, this documentation outlines the external hardware Navusoft is compatible with, along with the configuration settings required within Navusoft to successfully process transactions. Credit Car...