Updated Articles

  1. Accounts - Account Credit Hold Removal To Run Hourly Rather Than Daily (15265)

    The logic for removing an account from a credit hold status has been enhanced to run on an hourly basis instead of daily.  Pathway:  Accounts > Search > Accounts ...
  2. Dispatch - Unassign Route from a Stop (15287)

    The issue that prevented stop removal from both the Route Dispatch Map and the Services List in Dispatch has been resolved. Route Dispatch Map Create a radius around the locations you want to remove from the route. Right click anywhere within...
  3. Accounts - Logic Updated for Posted/Billed Service Records (15222)

    Edit logic has been updated to Service Record Details for service records in a posted or billed status. If the posting status is 'Posted' or the work order billed, the following applies: All fields are disabled for edits Service Record Charge...
  4. Accounts - Credit Card 'Created By' Field Blank When Adding New Cards (15308)

    We have fixed an issue that was causing the user's name to not display in the "Created By" field when adding a new credit card to an account. Pathway:  Accounts > Search > Accounts ...
  5. Accounts - New Bic Profile Fields Added to Edit Site (15266)

    To meet regulatory reporting requirements for New York, two new fields have been added to the BIC Profile tab in the Edit Site  screen.   Field: Contract Type  Selection Options: Written Oral Field: Other Financial Requirements Selection...
  6. User Security

    Pathway:   Setup > System > User; Permission; Role; Division
  7. Fuel Source

    Pathway:  Setup > Operations > Fuel Source The Fuel Source tool is used to record the fueling locations used by trucks.  Fuel source information is displayed in Dispatch under the Productivity view. Add Fuel Source Field De...
  8. Email Attachments

    Pathway:  Setup > System > Email Attachments  The Email Attachments tool is used for uploading and storing documents for future use as attachments in customer emails, proposals, and service contracts sent from the Navusoft system. Examples ...
  9. Disposal Location Setup - Field Added to Add Disposal Rate (15135) [Enhancement]

    In   Disposal / Ship Location Setup , if the location's Ownership field is set to 'Internal', a new field 'Rate For Internal Trucks' will display on Add Disposal Rate.  Pathway:  Setup > Operations > Disposal/Ship Location  ...
  10. AR History - New Option Added to Print or Email a Payment Refund (15186) [Enhancement]

    AR History has been updated to include the option to email or print payment refunds. Using the same method as other payment receipts, right-click on the desired payment refund and select either Email or Print Receipt . Pathway:  Acc...