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Last Updated: 02/15/2023
in Setup Home System Pathway: Setup > System > Department Department Setup populates the list of options in the Department field when adding or updating a user account. Assigning departments to user accounts helps in daily operations such as managing tasks....
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The following corrections have been applied to the Hazardous Material Manifest: Populate Work Order ID field Prevent prepopulating of the Manifest Tracking Number Populate the following Generator information fields: Generator ID Number Gener...
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Previously, when a charge code with a default rate was added to a work order, the default rate was not applied. This has been fixed. Pathway: Accounts > Search Work Order; Setup > Services > Available Charge Code ...
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An issue has been resolved that prevented the link in the Email Statement from opening correctly by the recipient. Pathway: Accounts > Account (Customer Service Screen) > AR History ...
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Logic has been updated to resolve an issue that caused a Credit Card Expiration Notification to be sent for inactive cards, showing the wrong card information. Pathway: Accounts > Account
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An issue has been resolved in the Customer Portal that was causing Credit Card and eCheck payment batches from not separating correctly. Pathway: Customer Portal > Payments ...
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Last Updated: 02/02/2023
in Accounts Home Accounts Screen Pathway: Accounts > Search > Attachments Icon Create a Blanket Purchase Order for an account to bill recurring services, manual charges and on call orders to. Blanket Purchase Orders can be limited to a specific site under the account, o...
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Last Updated: 02/02/2023
in Setup Home Waste Profiles Pathway: Accounts > Account Screen When a charge code does not have a waste profile linked to it, a question mark displays for the service code. Expand the Service Code and review its charge code(s). Charge codes tha...
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A new 'Division' filtering option has been added to the Notification History screen. When a division is selected, only notifications for that division will display. Select 'All' to clear the filter and display all divisions again. Pathwa...
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An update has been made to fuel records to allow for the attachment of images. Supported formats include: PDF, .PNG, Pathway: Operations > Dispatch Articles: N/A ...