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An issue was fixed where service notification emails failed to send from the Operations > Dispatch > Service List screen when using the right-click Send Service Notification menu option. Users can now successfully send service notificatio...
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An issue where Work Order (WO) and Manual Charge billing batches were not calculating Level 2 surcharge fees correctly has been fixed. The Level 2 surcharge fee is now being calculated based on the sum of the Base Rate and any Level 1 fees (like...
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Updated the printed statement format to ensure large total and balance amounts display correctly without being truncated. Pathway : Account > AR History > Statement > Print Statement ...
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The issue where the the system would clear the county field when a PO Number was added to a Site has been fixed. As shown below, the county value is no longer being cleared. ...
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Last Updated: 07/02/2026
This is a topic display category containing some Frequently Asked Questions (FAQs) we get from trial users. Topic display categories will display the full content of all articles they contain, and you have several display options to choose from. Here, we're using Accordion.
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To better accommodate haulers whose drivers service multiple stops at a single location, also referred to as community stops, seconds have been added to the completion time displayed in the Services List. This enhancement helps prevent identical t...
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Last Updated: 05/28/2026
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Last Updated: 05/26/2026
in Accounts Home Notes
Pathway: Customer > Search - Account This article details notes that are available at the site level. Site Level notes will display ONLY on the site they were added to. Permissions The following permissions are required ...
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Last Updated: 05/26/2026
in Operations Home
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Last Updated: 05/26/2026