Updated Articles

  1. Card Present - Credit Card Terminal Setup

    For scale houses that support credit card processing, this documentation outlines the external hardware Navusoft is compatible with, along with the configuration settings required within Navusoft to successfully process transactions. Credit Car...
  2. Site Geocoding & Service Time - Overview

    Pathway:  Operations  > Site Geocoding & Service Time Site Geocoding is the process of assigning precise geographical coordinates (latitude and longitude) to a service location ( Site ). This creates a digital "pin" on the map, whic...
  3. Customer Portal - Submit a Request

    Pathway:  Customer Portal > Submit an Online Request The Submit Request  feature in the Customer Portal allows customers to submit a request. An account request is a specific action or information requested by a customer. To understand...
  4. Site Geocoding & Service Time (Operations) - Geocoding Enhancements (21297)

    The following enhancements have been made to the process of geocoding non-geocoded service sites: The ability to override the Account Class Default Geocoding Type has been added.  If an Account Class is set to Street Side by default, user...
  5. Customer Portal - Create an Order

    Pathway:  Customer Portal > [Create Order] The Create Order feature in the Customer Portal allows customers to request a service that has not yet been scheduled. Given specific account requirements have been met, users can quickly in...
  6. Operations - Roll Off

    Pathway: Dashboard > Dashboard [drop down] > Operations - Roll Off The Operations – Roll-Off Dashboard provides a comprehensive view of Roll-Off line of business performance and is broken into three views, each designed to support a ...
  7. Customer Portal - Reports / Documents

    Pathway:  Customer Portal > Reports/Documents The "Reports/Documents" button enables users to search for reports and documents associated with the selected account and service locations within a specified time frame. To enable accessibili...
  8. Operations - Front Load

    This is a rolling 13-month operational and financial dashboard for a Front Load waste collection business. Data rolls off monthly with the most recent period on the left, giving management a continuous trailing-year view at all times. What...
  9. Operations - Residential

    This is a rolling 13-month operational and financial dashboard for a Residential waste collection business. Data rolls off monthly with the most recent period on the left, giving management a continuous trailing-year view at all times. W...
  10. Release Version 67 [Archive]

    The release notes in this article correspond to version 67. Screens and logic may have changed in newer versions. Home Screen Home Display - Display Changes to Notification Icons and Modules (14318) [Enhancement] Modules and ...