Updated Articles

  1. AR History (Account) - Voided Rebate/Refund Check Line Items Showing (21622)

    Voiding or reversing a Rebate or Refund Check did not log a line item in the AR History. This caused the running balance in AR History to fall out of sync with the aging bucket balances. This issue has been corrected.    Reversals and voided Rebat...
  2. Billing (Accounting) - Account/Site Next Invoice Message Fixed (19957)

    The issue where the "Next Invoice Message" set for an account was not displaying on the subsequent invoice has been fixed. Now, any message added to the customer details "Next Invoice Message" will appear as expected on the next invoice generated ...
  3. AR Payment Batch (Accounting) - Invoice App Page No Longer Resets to the Top (20969)

    We have fixed an issue where the Invoice Application page would automatically reset to the top of the page when applying payments to accounts with a large number of invoices.  You can now apply payments smoothly without losing your place. This fix...
  4. AR Payment Batch (Accounting) - Load Account Freezing (20916)

    We have fixed an issue where the system would freeze when attempting to open an account from a newly created AR Payment Batch that had no payment data entered yet. This workflow now functions smoothly without interruption. Pathway: Accou...
  5. Billing (Accounting) - Billing Batch for Anniversary Billing Group Correction (20997)

    A  Work Order and Manual Charges Only billing batch created for an Anniversary Billing Group will now correctly pick up any work order charges and/or manual charges with a transaction date on or before the invoice date selected for the billing ...
  6. Login (Customer Portal) - Fix Password Limit to Allow 100 Characters (20840)

    The issue with the Customer Portal password reset allowing 8-100 characters but the login process only allowing 20 characters has been fixed.  ...
  7. Unapplied Management (Accounting) - Wrong Payment Type Displaying (20837)

    The issue with the payment type displaying incorrectly on the Unapplied Management screen  has been fixed. Pathway: Accounting > Unapplied Management Watch the release highlight video here: Release Version 81 Highlights ...
  8. Import (Database) - Import Payroll Hours (21366) [New Feature]

    A new import option, Import Payroll Hours , has been added to the Database module.  This new feature provides a method for quickly uploading payroll data into Navusoft.  Pathway:  Database > Import > Import Payroll Hours View the Da...
  9. Manual Payment (Accounts) - Credit vs Debit Card Max Processing Fees (21375) [Enhancement]

    To help our customers remain compliant with varying state and federal legislation regarding payment surcharges, we have introduced flexible configuration options for debit and prepaid card processing fees. Because regional regulations on card sur...
  10. Services List (Operations) - Addition of 'Seconds' to Timestamp in Sequence Column (20803)

    To better accommodate haulers whose drivers service multiple stops at a single location, also referred to as community stops, seconds have been added to the completion time displayed in the Services List. This enhancement helps prevent identical t...