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Last Updated: 02/04/2025
in Operations Home Split Orders The following article details the behind-the-scenes setup required to control split order functionality. Split Orders are created when a (parent) work order has an uncompleted task (such as returning the yard box back to the site) and completing tha...
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Last Updated: 02/02/2023
in Setup Home Waste Profiles Pathway: Accounts > Account Screen When a charge code does not have a waste profile linked to it, a question mark displays for the service code. Expand the Service Code and review its charge code(s). Charge codes tha...
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Last Updated: 05/31/2023
in Setup Home System Pathway: Setup > System > Email Attachments The Email Attachments tool is used for uploading and storing documents for future use as attachments in customer emails, proposals, and service contracts sent from the Navusoft system. Examples ...
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Last Updated: 12/12/2024
in Accounts Home Account Menu
Pathway: Accounts > Menu > Refund Request Initiate refund requests seamlessly for a customer using the Refund Request feature, located in the account menu. This tool streamlines the refund process, ensuring all necessary details...
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The disposal record has been enhanced with the following features: Edit Completed Disposal Tickets: The ability to edit a disposal ticket for a route with a completed status. Reassign Disposal Tickets: The ability to reassign a disposal tick...
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Attachments added to the service record in Dispatch, and made available to NavuNav, are now displayed as links in the Stop Details window. ...
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Last Updated: 02/18/2025
in Setup Home Operations Pathway: Setup > Operations > Material Type Material Type identifies the various types of waste collected and is essential for safe transportation and destruction. Permissions The following permissions are required to view, ad...
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An enhancement has been made to AR Aging Management, adding the option to select multiple accounts when changing account statuses. Pathway: Accounting > AR Aging Management ...
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Last Updated: 10/24/2024
in Setup Home Services
The primary reason to enable temporary services is to track temporary service revenue. This article explains how to set up and apply temporary services to a site. When adding a service, if the reason code permits temporary services, the Add Activ...
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A new 'Reset Sequence to 0 on Reroute/Reschedule' checkbox has been added to the Current tab of the Route Management screen. Checked : Assigning a new route or rescheduling a service will set the New Sequence to 0 . Unchecked : Assigning...