Popular Articles

  1. Vehicle Inspection Results Report

    Pathway:  Reports > Standard Reports > Operations > Vehicle Inspection Results The Vehicle Inspection Results report provides inspection results recorded by the driver for a specific vehicle during a period of time indicated by the start an...
  2. Accounts - Credit Card Receipt Includes Link To Invoice (16145) [Enhancement]

    An enhancement has been made to credit card receipts to now include a hyperlink to paid invoice(s). Pathway:  Accounts > Search > Accounts  ...
  3. Prepare Open Batch for Shipping (Manifest Consolidation)

    Pathway:  Operations > Manifest Processing > Manifest Consolidation Manifest Consolidation is the process of combining waste material into   one manifest for transfer to a location where it will be destroyed. This article details the proc...
  4. AR History - Authorization Code Added to Payment Receipt (14476) [Enhancement]

    Payment receipts have been modified to include the Authorization Code below the Payment Method. Pathway:  Accounts > Search > Account (Customer Service) > AR History Release Version: 69 ...
  5. Bulk Update

    Pathway:  Database >  Bulk Update The Bulk Update tool enables users to update specific information for accounts and sites in bulk by specifying a Target Table, Target Field, and uploading a source file containing the change information. ...
  6. Late Fee Setup

    Pathway:  Setup > Account > Account Class The following article outlines the process of configuring late fees that can be applied either to an account's invoice or during billing.  To provide flexibility among account classes on how late fe...
  7. Exception Analysis

    Pathway:  Sales > Exception Analysis The Exception Analysis screen is used for internal sales purposes to review accounts that have had repeated service exceptions and identify if a new service, or change in service, should be offered. ...
  8. Unapplied Management

    Pathway:   Accounting > Unapplied Management The Unapplied Management screen provides accounting information for payments and over-payments collected on an account that have not been applied to an invoice. From this screen users can appl...
  9. Clone Site and Services - New Feature Available in Account Menu (16270) [Enhancement]

    A new "Clone Site and Services"feature has been introduced in the Account menu. This feature simplifies the process of adding new sites by replicating existing site configurations and their associated services with just a few clicks. For more inform...
  10. AR Aging Management - 'Total'Calculation Not Rounding Correctly (16379)

    The rounding logic in the Total column of the AR Aging Management screen has been corrected to align with the AR Aging Buckets displayed in the Customer Service screen. ...