Popular Articles

  1. Temporary Services - Setup and Application

    The primary reason to enable temporary services is to track temporary service revenue. This article explains how to set up and apply temporary services to a site. When adding a service, if the reason code permits temporary services, the Add Activ...
  2. Source Setup

    Pathway:  Setup > Account > Source Source Setup controls what displays for selection in the Source drop down field when a new account is created. Source identifies how an account originated and may help in future marketing and sales campaig...
  3. AR Analysis

    Pathway:  Reports > Analysis > AR Analysis The Accounts Receivable (AR) Analysis report offers a comprehensive examination of the Division's AR activity for a designated fiscal year. Permissions Permission ID Permission N...
  4. EPA/DOT Description

    Pathway:  Accounts > Account Screen The Dot Description defaults to the description given to the Charge Code. Select the EPA icon from the customer's site to edit this description if needed. EPA Waste Codes can also be added and removed f...
  5. Account Portal - Updates to Quick Pay and Add Payment Method Screens (15868) [Enhancement]

    The Quick Pay and Add Payment Method screens in the Customer Portal have been enhanced to minimize errors during payment entry or when adding a payment method. Notably, an eCheck Helper image has been included for 'Bank Account' transactions to aid ...
  6. Navu Requests - Create a Ticket Request

    Pathway:  Home Screen; Navu Requests Icon The Navu Requests tool provides all system users a way to report issues and request help while using the Navusoft application. General users of Navu Requests can create ticket requests for any rea...
  7. Site Class Setup

    Pathway:  Setup > Account > Site Class Site Class categorizes sites within an account and is primarily used in target pricing. Add Site Class Field Descriptions Field Description Name Required The name of the ...
  8. Material Type Setup

    Pathway:  Setup > Operations > Material Type Material Type identifies the various types of waste collected and is essential for safe transportation and destruction. Permissions The following permissions are required to view, ad...
  9. Split Order Setup

    The following article details the behind-the-scenes setup required to control split order functionality. Split Orders are created when a (parent) work order has an uncompleted task (such as returning the yard box back to the site) and completing tha...
  10. Available Charge Codes

    Pathway:  Setup > Services > Available Charge Codes The Available Charge Code Setup determines where charge codes are available. Charge codes must first be created in the Charge Code Setup before their availability can be configured o...