New Articles

  1. NavuNav Android - Functionality Added to Record Downtime (15564) [Enhancement]

    NavuNav Android has been updated to include Downtime Entry functionality,  available in the Menu list of options. Once downtime is entered the user has the ability to edit what was recorded. Pathway:  NavuNav > Menu  ...
  2. NavuNav Android - Location of Next/Previous Button Interfered with Qty Entry (15360)

    Previously, the button display at the bottom of the Items Collected screen was positioned in a way that covered the last row and prevented access to the field. This has been corrected. Pathway: NavuNav > Items Collected screen ...
  3. Active Services - Logic Updated for Reversing a Site Service (15594)

    A fix has been deployed to reversal logic functionality to prevent the restoration of the history of previously ended services when the most recent ended service is reversed. Pathway: Accounts (Customer Service screen) > Active Services...
  4. Add Account - Duplicate Search Hyperlink Improvement (15878)

     In the Duplicate Accounts screen that is returned in the process of adding a new account, when the user follows the hyperlink to view a possible duplicate account, a return link has been added to return the user back to the duplicate results scree...
  5. Commission Plans Setup -ABC Pricing Rule Updated (15890) [Enhancement]

    In the Add/Edit Commission Rule Parameters editor screen, percentage values have been updated to support a maximum of 200% for the ABC Pricing rule. Pathway:  Setup > Sales > Commission Plans ...
  6. Accounts - Users Unable to Edit Disposal/Ship Record (15886)

    An issue has been resolved that prevented a user with permission 303 (Modify Disposal Records For Posted/Billed Work Orders) from being able to edit a disposal record. Pathway:   Accounts > (Open) Service Record > Disposal/Ship tab ...
  7. Accounts - Option to Add/Remove Photos on Posted/Billed Work Orders (15888) [Enhancement]

    Service Record logic has been updated to allow for the addition or removal of a photo to a Posted or Billed work order. Pathway:  Accounts > Search > Accounts ...
  8. Adjustment History and Pending Approval - Screen and Filter Modifications (15865) [Enhancement]

    The following changes have been applied to the History tab of the Adjustment History and Pending Approval screen: The Period filter has been changed from a drop down selection option to a Month and Year calendar picker. The "Approved By" Filter h...
  9. AR History - Logic and Screen Updates for Payments and Deposits (15856) [Enhancement]

    The following changes have been applied to the AR History screen when (options are available upon right-click): A "Convert to Payment" option has been added for received deposits, when selected, a confirmation prompt will display. The "Set to Dep...
  10. Unapplied Management - Modifications to Screen (15853,15828) [Enhancement]

    The Unapplied Management screen has been updated with the following changes: Aging Buckets Aging buckets have been group under an 'Aging' column header and colored to match. A 'Deposit' aging bucket was added. Check box filters were added to ...