New Articles

  1. Customer Service (Account) - Improve "Exclude Form Processing Fee" Configuration (21652)

    When using a credit card payment from the wallet, the Apply Payment Processing Fee checkbox is now unchecked by default when the account has the Exclude From Payment Processing Fee setting enabled. This reduces the risk of accidentally applyin...
  2. AR History (Account) - Invoice Adjustment Error Fixed (21737)

    An issue was fixed where attempting to adjust a paid invoice resulted in a "Failed to Adjust: Bad Request" error.  Users can now successfully create and post adjustments on invoices with a zero balance.  Additionally, enhancements wer...
  3. Services List (Operations) - Addition of 'Seconds' to Timestamp in Sequence Column (20803)

    To better accommodate haulers whose drivers service multiple stops at a single location, also referred to as community stops, seconds have been added to the completion time displayed in the Services List. This enhancement helps prevent identical t...
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    Pathway:  Customer > Search - Account This article details notes that are available at the site level. Site Level notes will display ONLY on the site they were added to. Permissions The following permissions are required ...
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