New Articles

  1. Daily Analysis

    Pathway:  Reports > Analysis > Daily Analysis The Daily Analysis  screen is an interactive reporting screen designed to give you both a high-level look and a more granular level view into the data by day. Currently, this screen has...
  2. Daily Analysis (Reports) - Payment by Day Improvement (21765)

    The Payments By Day Daily Analysis  report now includes a totals row at the bottom of the view. The summary values are hyperlinked, allowing you to click to the Payments By Day Details  view, allowing you to drill down into each payment for a gi...
  3. AR History (Accounts) - Invoice Fmt 12 Totals Now Match Site Totals for Summary by Material (21724)

    The invoice totals are now matching the site totals when Invoice Detail Level is set to "Summary by Material in Account > Edit Account > Settings .  The issue reported where the totals were mismatched due to all chargeable line items not being ...
  4. Billing (Accounting) - Improved Presentation of Site Service Recurring Min. (21696)

    When a site service billing is driven by a recurring minimum, the description of the minimum charge code as defined by the Line of Business is now displayed.  This ensures customers clearly see that the rate applied is for a recurring minimum, an...
  5. Customer Service (Accounts) - Updating a Vacation Hold Site No Longer Updates Account Status

    The issue where editing the site details of a Vacation Hold site triggered the system to automatically update the status of the Account to Credit Hold has been fixed.  The account status is no longer affected when changes are made to a Vacatio...
  6. Payment Processsing Workflows: Core, Portal and Online Ordering

    Managing payments in  Navusoft is highly flexible.  To help you find the right method for your needs, this article maps out the payment processing workflows across the system: several in Core, a few in the Customer Portal, and 1 via Online Orderin...
  7. Services List (Operations) - Addition of 'Seconds' to Timestamp in Sequence Column (20803)

    To better accommodate haulers whose drivers service multiple stops at a single location, also referred to as community stops, seconds have been added to the completion time displayed in the Services List. This enhancement helps prevent identical t...
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  9. Disposal Activity

  10. Site Notes

    Pathway:  Customer > Search - Account This article details notes that are available at the site level. Site Level notes will display ONLY on the site they were added to. Permissions The following permissions are required ...