New Articles

  1. Calendar (Accounts) - Calendar Timestamp to Use Local Time (17445)

    Created On: 12/02/2024 in Release Notes Home Release 74 Accounts - Release 74
    The calendar's timestamp has been updated to align with the time zone configured for the division associated with the site. Pathway: Accounts > Customer Service Screen ...

  2. Route Setup (Setup/Operations) - Label Changed for Primary Line of Business (17533) [New Feature]

    Created On: 12/02/2024 in Release Notes Home Release 74 Setup - Release 74
    In Route Setup, the Line of Business label in Update Route has been renamed to Primary Line of Business . This label now appears in the Line of Business tab to clearly indicate the primary line of business for a route. Additionally, a count of al...

  3. Active Service (Accounts) - Updates to Add/Edit Service (17469, 17535) [New Feature]

    Created On: 12/02/2024 in Release Notes Home Release 74 Accounts - Release 74
    The following enhancements have been applied to the Active Service screen: Delivery and removal workflow fields are now hidden when 'Company' is not selected for Equipment Ownership, as the company is not responsible for the delivery or removal of...

  4. Route Management (Operations) - Display of Route Number on Map (17537)

    Created On: 11/26/2024 in Release Notes Home Release 74 Operations - Release 74
    The Route Management map now displays the route number alongside the corresponding day of the week for each stop. Pathway:  Operations > Route Management ...

  5. Database Query (Database) - Updates to 'Work Order Charges' and 'Disposal Records' Entities (17562, 17563)

    Created On: 11/26/2024 in Release Notes Home Release 74 Database - Release 74
    The following updates have been applied to the Disposal Records and Work Order Charges entities: Disposal Records Service Code Name has been added as a query field. Work Order Charges ...

  6. AR Payment Batch (Accounting) - Improvement of Payment Transfer Handling (17502)

    Created On: 11/25/2024 in Release Notes Home Release 74 Accounting - Release 74
    The logic in AR Payment Batch has been updated to prevent un-posting a batch if it includes a payment transfer. If the Un-Post button is disabled, a message will display at the bottom of the screen, indicating one or more payments in the batch inc...

  7. GL Transaction Processing (Accounting) - Update to Batch Grouping to Seperate Merchant Activity from Non-Merchant Activity (16731) [New Feature]

    Created On: 11/15/2024 in Release Notes Home Release 74 Accounting - Release 74
    In GL Transaction Processing, merchant activity is now distinguished from non-merchant activity with the introduction of a new 'Credit Card/eCheck Batch' type. Pathway: Accounting > GL Transaction Processing ...

  8. Bill Group & Service Code (Setup) - Field Options Updated (17458)

    Created On: 11/14/2024 in Release Notes Home Release 74 Accounting - Release 74
    In Bill Group Setup, the 'Anniversary 30 Day' option has been removed. In Service Code Setup, the Proration Method field has been updated to display only the options 'Calendar Days - Start and End' and 'Do Not Prorate' when the UOM is set to '4 we...

  9. Refund Request Management

    Created On: 11/14/2024 in Accounting Home
    Pathway:  Accounting > Refund Request Management The Refund Request Management screen is used to manage refund requests submitted by users whose accounts lack the necessary permissions to issue a refund or chargeback. Refunds are created in...

  10. Dispatch (Operations) - 'Line of Business' Label Renamed (17531)

    Created On: 11/13/2024 in Release Notes Home Release 74 Operations - Release 74
    In Dispatch, the Line of Business label has been renamed to 'Route Primary Line of Business.' Pathway:  Operations > Dispatch ...
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