New Articles

  1. NavuProject - Screen Changes Made To Navu Projects (16734) [New Feature]

    The Navu Projects screen has been updated with the following enhancements, organized into two tabs: Projects and Tasks, and Recent Activity: Projects and Tasks Tab The Navu Projects screen has been organized into two tabs: 'Projects and Tasks...
  2. Available Charge Code Setup (Setup) -Screen Not Retaining Search Results and Selected Record (16852)

    An issue has been resolved where the search results and selected record would clear after assigning a service region to a charge code in the Available Charge Code Setup. Pathway:  Setup > Services > Available Charge Code ...
  3. Import Fuel Record (Database) - File Format Logic Updated to 'Import Fuel Record' (16871)

    The following modifications have been applied to the Import Fuel Record file format requirements: Truck Name or Truck ID are supported in the first column Three formats of Date are supported in the second column- YYYY-MM-DD / MM/DD/YY / MM/DD...
  4. Route Management (Operations) - Current Tab List Jumps To The Top When New Sequence Number Is Entered (16856)

    Previously, an issue occurred in the Route Management's Current tab: when a new sequence number was entered, the page would jump back to the top of the list. This has been resolved. Pathway:  Operations > Route Management ...
  5. Services List (Operations) - Logic Updated for Timestamp Discrepency (16803)

    The timestamp discrepancy between the timestamp on the Edit Service Record screen and the timestamp on the Services List screen has been resolved.   Pathway:  Operations > Dispatch ...
  6. Service Record (Accounts) - Work Order Disposal/Ship Tab Not Displaying Vehicle Information (16858)

    The issue that prevented the truck name from displaying in the Vehicle Info column on the service record's Disposal/Ship tab has been resolved. Pathway:  Accounts > Search > Accounts ...
  7. (Contacts) Accounts - 'Email to Contact' to Include Contact's Title and Label (16804, 16818)

    When emailing out things such as statements and invoices, the 'Email to Contact' field has been updated to include the contact's title (if one exists) and their billing contact label if they are a billing contact. Pathway:  Acc...
  8. Navu Projects (Home Screen) - Completed and Hold Task Status Options Added (16864)

    An enhancement has been made to Navu Projects to add 'Completed' and 'Hold' filter options to the Task Status filter. Pathway: Home > Navu Projects ...
  9. Bill Group Setup (Setup) - Past Due Amount Renamed To Minimum Invoice Amount (16845)

    The following change has been applied to the Add/Update Bill Group screen under the Notifications tab: the 'Past Due Amount' field has been renamed to 'Minimum Invoice Amount'. Pathway:  Setup > Accounting > Bill Group ...
  10. Contacts (Accounts) - Warning For Blocked Email Addresses (16666) [New Feature]

    An enhancement has been made for accounts set to 'Email With Link' or 'Email with Attachment.' If a billing contact's email is on the email blocklist, a red exclamation point icon will appear on both the account screen and the contacts screen. Whe...