New Articles

  1. Release Version 75 [Archive]

    The release notes in this article correspond to release version 75.   Screens and logic may have changed in newer versions. Accounts Work Order (Accounts) - Work Order Not Generated When Adding a New Service to a Contract ...
  2. Inbound / Outbound (Operations) - Tare Weight Not Updating With Change of Truck (20676)

    An issue has been resolved where the Tare / In field on outbound scale tickets did not update with the correct weight when the truck was changed. Pathway: Operations > Inbound / Outbound > Outbound [tab] ...
  3. Observed Holidays

    The following holidays are observed by Navusoft: 8 Observed Holidays New Year' Day Memorial Day July 4th  Labor Day Thanksgiving Day  Black Friday Christmas Eve Christmas Day 1 Day - Birthday 1 Day - Floating Holiday ...
  4. Build a New Article

    Titling Conventions New Screens When a new screen is released, the overview article must use the exact same name as the screen. Process/Workflow Articles This is ultimately up to the author and how they prefer to name the article...
  5. Snagit

    Capture an Image To capture an image, press down on Shift + Control + S Image Effects In Snagit, each image should have Border and Shadow selected so the image stands out on the documentation.  Border and Shadow Example  ...
  6. Versioning and Activating an Article

    Versioning Articles To hide articles actively being worked on from customer view, versioning should be used.  Version Naming Conventions To version an article, select the Add Version (1) drop down located on the right side of the ...
  7. Rebates

    In Navusoft, rebates can be configured in three flexible ways: as a percentage, as a flat amount added on top of an index, or as a percentage of an index after a defined baseline. This allows rebate structures to be tailored to spe...
  8. Division (Setup / System) - Additional EDI account field added (20504)

    To support a second EDI account, a new Republic EDI Company ID field has been added to the Integrations tab in Division Setup.  Pathway: Setup > System > Division ...
  9. Rate Update Batch (Sales) - 'Months at Current Rate' filter not saving value (20533)

    An issue has been resolved that caused the Months at Current Rate filter in Site Service Rate Update Batch from saving and returning results.  Pathway : Sales > Rate Update Batch ...
  10. NavuNav (Android 6.7) - Android Tablet Disposal Screen Display Fix (19581)

    An issue has been resolved where the on-screen keyboard blocked the Add Ticket Image button on the Disposal screen in Portrait view and caused certain disposal fields to not display correctly on Android tablets. ...