New Articles

  1. [75.1 Release] Bill Group (Accounting/Setup) - Frequency Options Updated (19177)

    Created On: 09/08/2025 in Release Notes Home Release 75 Setup - Release 75
    The following billing frequency options have been removed from the Frequency field in Bill Group Setup: Every 2 Weeks Twice a Month Bi-monthly Semi Annual Pathway: Setup > Accounting > Bill Group ...

  2. [75.1 Release] User (Setup) - Updates to Alert Notifications (17793)

    Created On: 09/08/2025 in Release Notes Home Release 75 Setup - Release 75
    The following updates have been applied to the alert system in Navusoft that extends to multiple screens:  Add/Edit User and User Profile An Alert Notification Method grouping has been added with options for In Application Popup , Text M...

  3. [75.1 Release] Service Records (Accounts) - Logic Updated to Site Service Recurring Minimum (17995)

    Created On: 09/08/2025 in Release Notes Home Release 75 Accounts - Release 75
    If the site’s bill group is set to Anniversary and the UOM for the selected Service Code is either 'Service' or ' 4 Week, ' the Minimum Per 4 Week field will appear on the Add and Update Active Service screen.  Setup Refe...

  4. [75.1 Release] Division (Setup) - New Credit Card Setting for Scale (18972)

    Created On: 08/26/2025 in Release Notes Home Release 75 Setup - Release 75
    A new 'Enable Card-Not-Present on Scale' setting has been added to the Credit Card/ACH Processing tab in Division Setup. When enabled, 'Credit Card' will be available as a payment option on the Add Payment screen for Inbound and Outbound work orde...

  5. [75.1 Release] Dispatch (Operations) - Blacked-Out Signatures Uploading from NavuNav (19206)

    Created On: 08/26/2025 in Release Notes Home Release 75 Sales - Release 75 Operations - Release 75
    An issue has been resolved that caused a black box to display in place of driver signatures captured in NavuNav. Pathway : Operations > Dispatch > Pre-Trip Inspection Results ...

  6. Customer Portal - Incorrect Display of Services on Activity Calendar (18272)

    Created On: 08/26/2025 in Release Notes Home Release 75 Customer Portal
    An issue has been resolved where, if a site had no active services, the Activity Calendar displayed results from the previously viewed site.  Pathway: Customer Portal > Activity Calendar ...

  7. [75.1 Release] AR History (Accounts) - Invoice Link to View WO or Scale Ticket Returns Error (18138)

    Created On: 08/19/2025 in Release Notes Home Release 75 Accounts - Release 75
    An issue has been resolved that caused the link to view a work order or scale ticket from an invoice to return an internal server error. Pathway: Customer Service Screen > AR History ...

  8. [75.1 Release] Orders, Quotes and Contracts (Accounts) - Lost Proposal with Close Notes Over 30 Characters Could Not Be Opened (18270)

    Created On: 08/19/2025 in Release Notes Home Release 75 Accounts - Release 75
    An issue has been resolved that prevented lost proposals with close notes longer than 30 characters from opening to view details.  Pathway: Customer Service Screen > Orders, Quotes and Contracts ...

  9. [75.1 Release] Document Type Setup (Setup) - Enhancements to Screen (18766)

    Created On: 08/19/2025 in Release Notes Home Release 75 Setup - Release 75
    The Document Type Setup screen has been updated to allow settings to be edited directly from the grid. Previously, changes could only be made through the Update Document Type popup editor, accessed by double-clicking the document type row.  Only ...

  10. [75.1 Release] Site Service (Accounts) - Equipment Ownership Set to ‘Company’ Not Saving Correctly on Services (18295)

    Created On: 08/19/2025 in Release Notes Home Release 75 Accounts - Release 75
    An issue has been resolved where selecting Company in the Equipment Ownership field did not save. Pathway: Customer Service Screen > Active Services ...
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