Updated Articles

  1. Role Setup - Enhancements to Role Setup and Permissions Grid (16203) [Enhancement]

    The following enhancements have been applied to Role Setup and its Permissions grid: Columns renamed: The 'Authorized' column was renamed to 'Authorized Permissions.' The 'Not Authorized' column was renamed to ' Not Authorized Permissions.' The...
  2. AR Analysis Report - Details Screen Not Loading Large Data Sets (16161)

    An issue has been resolved that was preventing the AR Analysis Details screen from loading large sets of data.  Pathway:  Reports > Analysis > AR Analysis ...
  3. Tax Region Setup - 'Type' Column Added to Tax Rate Tab (16217) [Enhancement]

    In the Tax Rate tab of the Tax Region Setup screen, a new 'Type' column has been added.  Pathway:  Setup > Accounting > Tax Region ...
  4. Assign Trucks and Drivers

    Pathway:  Operations > Dispatch When the Dispatch screen displays, routes without a designated driver display at the top of the list. This screen allows for the editing of truck and driver assignments; however, truck/driver re-assignmen...
  5. Moving Stops - Interactive Map

    Pathway:  Operations > Dispatch > Services List Use the interactive map available from the Services List in Dispatch to move service records to new routes as a one-time change. Only the selected service locations will display on the map ...
  6. Rate Update Batch

      Pathway:  Sales > Rate Update Batch The  Rate Update Batch  tool is used to mass update rates for sites by either a percentage or an entered value amount. This tool offers two options to create a batch: Site Service Batch  or ...
  7. Billing Batch - Tooltip Added to 'Autopay Enrolled Column' (16178) [Enhancement]

    The Billing Batch screen's Auto Pay Enrolled column has been enhanced to display details of the values listed in the column with a tool tip. Hover over the value and the details will be displayed. Pathway:  Accounting > Billing ...
  8. Accounts - Active Services Taking Longer To Load (16173)

    Previously, when viewing a site, the Active Services section of the screen was taking longer to load than usual. This has been resolved. Pathway:  Accounts > Search > Accounts ...
  9. Route Management (Pending) - Upon "Post" Screen Continues to Display as "Updating" (16172)

    Previously, in the Route Management Pending tab, when a new route was set and the 'Post' button was clicked, the route would post successfully, but the screen would persistently show "updating." This has been resolved. Pathway:  Operatio...
  10. Accounts - Work Order Per Unit Rate 0.00 Not Saving (16155)

    The issue with the Per Unit work order charge rate has been resolved. Specifically, if a user changed the rate from a previous amount back to the default rate of $0.00 the change did not stick. Pathway:  Accounts > Search > Account...