Updated Articles

  1. Notify of Future Rate Increase During Billing

    Pathway: Accounting > Billing Notifying customers of upcoming rate changes is an important part of transparent billing. This functionality helps users proactively inform customers by flagging invoices affected by a future rate increase and...
  2. AR History (Accounts) - Updates to Proration Calculations (20258, 20260, 20257, 20256)

    The following resolutions have been applied to proration calculations:  Logic update to proration start date and calculation logic An issue has been resolved where proration charges and proration credits could round to different amounts. Whe...
  3. Billing Screen Overview

    Pathway:  Accounting > Billing The Billing screen in the Accounting module simplifies the billing process and keeps a historical record of all billing batches. Within the Pending and In Process tab, two distinct grids are available: the ...
  4. GL Transaction Processing (Accounting) - Support of Deferred Surcharges (20244)

    Billing has been enhanced to support deferred surcharges for accounts on Advance billing.  Example Account GL Transaction Processing example   ...
  5. Route Optimization Setup

    The following article details how to use Route Optimization in Dispatch.  Route optimization is an added feature in Navusoft that balances and reorganizes stops among routes to enhance operational efficiency.  IMPORTANT   - Submit a Ticket Re...
  6. Equipment Type Setup

    Pathway:  Setup > Services > Equipment Type For each type of equipment services may include, an Equipment Type record must exist. Equipment types are specific to the Line of Business they are assigned and display in multiple locations inc...
  7. Truck Setup

    Pathway:  Setup > Operations > Truck The Truck Setup tool is used to add and edit the trucks a company uses to collect waste.  Upon open, all trucks are listed.  Use the Division and Line of Business filtering options located at the top o...
  8. Edit Site (Accounts) - Modification to Site Level Finance Charges (20255)

    The billing process has been updated for accounts with Bill by Site enabled to apply only site-level finance charges associated with the site’s assigned bill group, excluding account-level finance charges. Pathway: Customer Service Scre...
  9. Billing (Accounting) - Search Box Does Not Limit Displayed Results (20152)

    An issue was resolved in the Pre-Billing window where entering text into the search box did not filter results. All records continued to display, regardless of the search criteria entered. This behavior occurred across all tabs. Pathway...
  10. Inventory Management (Operations) - Yards Not Displayed When Division Filter Is Applied (19903)

    An issue has been resolved on the Inventory Management screen that caused the yards to disappear when a Division filter was applied.  Pathway: Operations > Inventory Management   ...