Pathway: Sales > Rate Update Batch
The Rate Update Batch tool is used to mass update rates for sites by either a percentage or an entered value amount. This tool offers two options to create a batch: Site Service Batch or Site Service Charge Batch. Site Service Batch is used for sites receiving recurring services. Site Service Charge Batch is used for sites receiving one-time charges. After a batch is created it will display on the Rate Update Batch screen. Color coding is used to identify batch status using the following colors:
- Open = White
- Posted =Green
- Voided = Red
Permissions
The following permissions are required to view the Rate Update Batch screen and use its features:
Permission ID | Permission Name |
106 | Rate Update Batches |
107 | Create Rate Update Batch |
108 | Post Rate Update Batch |
Filter Fields
Filter options are available and limit what displays on the screen.
Filter Types | Description |
---|---|
Service Region | Limits the search by Service Region. |
Type | Filters to the types of batches previously created. Options include: Site Service Batch or Site Service Charge Batch. |
Status | Filters to Open, In Progress, Error, Posted or Voided batches. |
Create a Site Service Batch
Site Service Batch is used to create a batch of sites receiving recurring services. After a batch is created, rates can be updated by either a percentage or an entered value amount.
- Click on the + icon in the upper left corner of the screen.
- Select Site Service Batch to open the 'Add Site Service Rate Update Batch' screen.
Field Descriptions: Site Service Batch
Filter fields in Site Service Batch are used to locate and include only sites matching the selected filter parameters in the batch.
Create a Site Service Charge Batch
Site Service Charge Batch is used to create a batch of sites receiving one time charges; this includes on call orders and manual charges. After a batch is created, rates are updated by either a percentage or an entered value amount.
- Click on the + icon in the upper left corner.
- Select Site Service Charge Batch to open the 'Add Site Service Charge Rate Update Batch' screen.
Field Descriptions: Site Service Charge Batch
Filter fields in Site Service Charge Batch are used to locate and include only the sites matching the selected filter parameters in the batch.