Updated Articles

  1. Route Optimization

    Pathway:  Operations > Dispatch > Route Optimization Icon The following article details how to use Route Optimization in Dispatch .  Route optimization is an added feature in Navusoft that balances and reorganizes stops among routes to...
  2. Truck and Worker Calendars

    Pathway:  Operations > Dispatch > Select Truck/Select Driver Truck Calendar The Truck calendar can be accessed via the Dispatch  screen and provides visibility into truck-specific engine and route details. Upon selection of a truck from...
  3. Dispatch Views

    Pathway:  Operations > Dispatch In Dispatch , a grid view drop down is available and controls what route data is displayed on the screen subject to the date(s) and filters applied. Using different views, users can quickly na...
  4. Dispatch Basics

    Pathway:  Operations > Dispatch The Dispatch screen serves as an operational interface facilitating the communication of route information between Navusoft and the NavuNav mobile application. Some of the features of this screen in...
  5. Site Geocoding & Service Time - Overview

    Pathway:  Operations  > Site Geocoding & Service Time Site Geocoding is the process of assigning precise geographical coordinates (latitude and longitude) to a service location ( Site ). This creates a digital "pin" on the map, whic...
  6. Account Class Setup

    Pathway:  Setup > Account > Account Class Account Class defines the billing and payment processing criteria for an account or group of accounts. It is assigned upon account creation and also serves as a filter for various reports and ...
  7. Dispatch (Operations) - Addition of Yard Filter (21139) [New Feature]

    A Yard filter was added to the Dispatch screen allowing users to focus on operations from a single or a limited number of yards, if they choose.  By default, the screen filters on 'No Yard Assigned'. Use the drop-down to select one more yards.  ...
  8. Create On Call Order

    Pathway:  Customer > Search > Accounts The following process applies to scheduling on-call orders. Unlike recurring services, on-call orders are not permanently routed.  When viewing a customer's site, on-call...
  9. Create and Process a Batch - GL Transaction Processing

    Pathway:   Accounting > GL Transaction Processing GL Transaction Processing consists of four screens that allow you to review all transactions posted in Navusoft by GL Account, and create new GL batches to post to your general ledger. ...
  10. Route Management (Operations) - Add Filter to Display only Delivered Services (21061)

    A Delivered Services Only filter was added to the Pending tab on the  Route Management screen to improve prioritization of scheduled services over services that have not had their service equipment delivered. In addition, a new   Delivery Date ...