Updated Articles

  1. Customer Service (Accounts) - Updating a Vacation Hold Site No Longer Updates Account Status

    The issue where editing the site details of a Vacation Hold site triggered the system to automatically update the status of the Account to Credit Hold has been fixed.  The account status is no longer affected when changes are made to a Vacatio...
  2. Payment Processsing Workflows: Core, Portal and Online Ordering

    Managing payments in  Navusoft is highly flexible.  To help you find the right method for your needs, this article maps out the payment processing workflows across the system: several in Core, a few in the Customer Portal, and 1 via Online Orderin...
  3. Trial FAQs

    This is a topic display category containing some Frequently Asked Questions (FAQs) we get from trial users. Topic display categories will display the full content of all articles they contain, and you have several display options to choose from. Here, we're using Accordion.
  4. Services List (Operations) - Addition of 'Seconds' to Timestamp in Sequence Column (20803)

    To better accommodate haulers whose drivers service multiple stops at a single location, also referred to as community stops, seconds have been added to the completion time displayed in the Services List. This enhancement helps prevent identical t...
  5. Home - Release 81

  6. Site Notes

    Pathway:  Customer > Search - Account This article details notes that are available at the site level. Site Level notes will display ONLY on the site they were added to. Permissions The following permissions are required ...
  7. Disposal Activity

  8. General Information Home

  9. Release Notes Home

    Version Links Version 67 Version 66 Version 65 ...
  10. Customer Portal Home