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An issue has been resolved where weights received from Loadman in NavuNav were displaying in lbs instead of the Scale UOM configured on the truck setup (for example, kgs ). Weights now display using the unit of measure defined in the truck’s Sc...
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Previously, when a driver logged into the Driver App and was assigned to a single route, the Clock In screen still required them to select the Route field before the Truck drop-down would populate. The logic has been updated so drivers assigned to a...
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An issue has been resolved that prevented drivers from selecting the current day on a Downtime entry on devices set to the Pacific Standard Time zone during morning hours. Android Date and Time Setting External help documentation for Samsung...
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An issue has been resolved where the Driver App (Android) displayed an error when a driver was removed from their original route in Dispatch and then attempted to complete the Switch Route process. ...
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Edit Service Record Pathway: Operations > Inbound / Outbound > Inbound [tab] New logic has been added to automatically calculate and recalculate origin-based fees on Service Records when Net Weight, Material, or Origin information is ...
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Billing has been enhanced to support a new Catch Up billing batch type that includes previously unbilled services and charges, including recurring services and any catch up billing charges enabled at the bill group level. Catch Up billing may be...
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Billing date logic has been updated for Anniversary billing customers. Billing dates are now automatically calculated based on the site’s anniversary date or active and upcoming services, rather than being manually controlled. For accounts on An...
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Last Updated: 01/30/2026
in Setup Home Account Account Class
The Convenience Fee feature allows businesses to add an optional fee to manual payments . This can help cover processing costs for payments made in person or over the phone. Convenience fees are set up at the Account Class level, so you can a...
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A new optional Convenience Fee feature has been added for Manual Payments, with setup established on the Account Class. To support this, the following changes were made: Account Class Setup Three new settings associated to Convenience F...
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Last Updated: 01/30/2026
in Setup Home Services
Pathway: Setup > Services > Available Charge Codes The Available Charge Code Setup determines where charge codes are available. Charge codes must first be created in the Charge Code Setup before their availability can be configured o...