Updated Articles

  1. Site Search - Add Icon Relocated (14796) [Enhancement]

    In order to maintain consistency with other sections of the product, we have moved the "add site" icon to the left side of the Site Search screen. ...
  2. AR History - Print Single Invoice Includes Link to Pay Invoice (15807) [Enhancement]

    When print ing a single Invoice, the system will show the invoice balance and a 'Make a Payment' link, accompanied by a list of the work orders presented as selectable hyperlinks.    Pathway:  Accounts > Search > Accounts  ...
  3. Setup - Site Service Recurring Minimum Functionality Added (15844) [Enhancement]

    To offer the availability of site service recurring minimum functionality, the following screens have been updated: Line of Business Pathway:  Setup > Services > Line of Business The Profitability section has been relocated to its own tab. ...
  4. AR History - Logic Updated to Single Invoices if Account has a Billing Batch in Progress (15911) [Enhancement]

    The logic has been revised to restrict the generation of a single invoice when a billing batch is currently in progress for the account. In the image below, 'Generate Invoice' is unavailable and the billing batch is referenced in red text at the top...
  5. Commission Plans Setup -ABC Pricing Rule Updated (15890) [Enhancement]

    In the Add/Edit Commission Rule Parameters editor screen, percentage values have been updated to support a maximum of 200% for the ABC Pricing rule. Pathway:  Setup > Sales > Commission Plans ...
  6. Services - NavuNav Available Charge Codes in Line Of Business and Charge Code Setup (15895) [Enhancement]

    In the NavuNav Settings of a charge code, if ' Hide In NavuNav' is set to "Yes," the charge code will not  display in the NavuNav Available Extra Charges  section on the Line of Business Setup screen.  Charge Code Setting Effect in Line o...
  7. Account Class - Update to Account Portal Tab Setting (15830) [Enhancement]

    The 'Enable Service Photo Display' settings has been renamed to "Default Work Order Photo - Display in Customer Portal." Additionally, the photo logic in NavuNav has been modified to align with this updated setting. Pathway: Setup > Acc...
  8. Edit Site - Site Custom Settings Not Retaining Value (15901)

    An issue has been resolved that caused the Value to disappear from the Site Custom Settings Properties if an edit was made to the site. Pathway:  Accounts > Edit Site > [select} Site Custom Settings icon ...
  9. Accounts - Option to Add/Remove Photos on Posted/Billed Work Orders (15888) [Enhancement]

    Service Record logic has been updated to allow for the addition or removal of a photo to a Posted or Billed work order. Pathway:  Accounts > Search > Accounts ...
  10. Report Formats - Work Order Format 3 Updated (15892) [Enhancement]

    Work Order Format 3 has been updated to display the driver and customer signatures captured in NavuaNav at the bottom of the work order along with the completion date (contingent upon a signature capture). Pathway: Setup > Report Format...