-
An issue has been fixed where the incorrect number was displayed beside the site name when viewing a site on the Service Region Map Area screen. The correct Site ID now appears as expected when selecting a site from the map. Pathway: ...
-
Logic has been updated to ensure default rates populate correctly when adding a service that has default rates configured for its service code and frequency. Pathway: Setup > Services > Available Service Code Documentation Review: ...
-
Last Updated: 10/23/2025
in Setup Home Services
Pathway: Setup > Services > Available Service Code The Available Service Code Setup screen identifies the services provided to a division and further refines them to specific service regions. This screen also offers the option to app...
-
Last Updated: 10/23/2025
in Setup Home Services Pathway: Setup > Services > Service Code Service Codes identify the types of services offered under a Line of Business and populate for selection in the Service Code drop down field when adding a service to a site or a proposal. Setup here...
-
An issue has been corrected that prevented disposal records from appearing in the details screen when selecting a disposal activity link while the Disposal Activity screen was grouped by Line of Business. Pathway: Operations > Disposa...
-
Last Updated: 10/23/2025
in Operations Home
The Route Optimization feature is available throughout Navusoft’s routing tools in Dispatch, Route Management, and NavuNav (Android available in version 6.6). When enabled and properly configured, Route Optimization automatically balances stops ac...
-
Last Updated: 10/23/2025
in Accounts Home Accounts Screen
Pathway: Accounts > Search - Customer Service Screen Efficiently modify details for either a parent account or a site by using right-click functionality to access the account and site editor screens. Permissions The follo...
-
Last Updated: 10/23/2025
in Release Notes Home
Attention Navusoft Users, The security of your information is our top priority. As part of a proactive security action plan, we are implementing a mandatory password reset for all Navusoft Customer Portal users. Required Action and Timing ...
-
The Renumber screen in Route Management has been renamed to “Renumber / Sequencing Stops” and has undergone a complete redesign. For more details, refer to the full documentation available here: Renumber / Sequencing Stops. Pathw...
-
Last Updated: 10/22/2025
in Setup Home Setup - Other
This article outlines the three types of integrations available between Navusoft and 3rd Eye . Server to Server Features Service Verification & Exceptions Sync Marks a WO with the resulting 3rd Eye Status - Either “Co...