Updated Articles

  1. Customer Portal - Manifest Printing (15177)

    Manifest printing from the Customer Portal was reverted back to prior logic to allow printing for scheduled and completed stops. Previously, customer's could only print if the manifest was billed. Pathway:  Customer Portal ...
  2. Work Order - PO Number Not Appearing in Work Order Details (14116)

    The issue of the PO number not appearing in Core on the service record after entering it in NavuNav during customer signature has been resolved. This issue was specific to the iPad version.   Pathway:  NavuNav (driver tablet);  Account...
  3. Driver App iPad - Disposal Ticket List Not Automatically Refreshing (14572)

    The driver app's problem with refreshing the disposal ticket list after adding a new record has been fixed. Drivers can now view the updated list without having to close and reopen the screen. This issue was limited to the iPad version. Path...
  4. AR History - Email Receipt (15261)

    Previously, email payment   receipts and   refund  receipts in   AR History were labeled as ' Credit Card Receipt Email ', regardless of the actual transaction type. This has been renamed to 'Email Receipt'. Pathway:  Accounts > ...
  5. Proposals - History Tab to Display Status Changes (14585)

    The "Edit Proposal" has been updated to include all status changes for the proposal document in the History tab. This allows tracking of any status changes from the creation of the proposal through customer receipt. Pathway:  Accounts > ...
  6. Service Record - New Columns Added to Payment Tab (15279)

    The following columns have been added to the Payments tab in the service record:  Batch# Batch Date Status Pathway:  Accounts > Search Work Order > Payments Tab ...
  7. Truck Type

    Pathway:  Setup > Operations > Truck Type Truck Type Setup establishes and defines the distinct types of trucks utilized within the system and assists in turn-by-turn navigation by restricting the road options available to a specific truck ...
  8. Customer Portal - Tracking Numbers Updated in Recent Services and Service History (14921)

    Previously, when viewing Recent Services and Service History, the tracking number was only partially displayed. Logic has been updated to increase the character display to 18 characters.  If a tracking number is longer than 18 characters, hover yo...
  9. Customer Portal - Account Sort Order Updated (14903) [Enhancement]

    Account sorting logic has been updated for all account drop down lists in the Customer Portal to sort by Account ID. Pathway:  Customer Portal  ...
  10. Billing - Link To Auto-Pay Batch Not Display Batch Record When Clicked (15185)

    An issue has been resolved in the Billing screen that prevented the auto-pay batch from displaying when the batch link was selected from the Auto-Pay section.  Pathway:  Accounting > Billing ...