New Articles

  1. Accounts (Customer Details)- Unable to Delete Attachments (15452)

    Within the  'View Photos, Attachments and Waste Profiles' (paperclip icon) of an account, an issue in the Attachments tab prevented the deletion of attachments that had been added. This has been resolved. Pathway:  Accounts > Search >...
  2. Work Order Prepayment Page Updates (15412) [Enhancement]

    The Prepayment screen has been updated with the following changes: Logo added with the division legal name, phone and email The page title 'Work Order Prepayment Amount $xx.xx' has been renamed to 'Work Order # xxxxx Prepayment' Work Order d...
  3. Navu Chat - Group Chat Not Starting (15479)

    An issue has been resolved that prevented users from starting a group chat using Navu Chat.  Pathway: Home > Chat ...
  4. Manifest Consolidation Batch - Shipping Reports Not Showing Summary for Transfer Batches (15493)

    Previously, the summary section in the Shipping Report for transfer batches was not displaying the information. This has been fixed. Pathway: Operations > Manifest Processing > Manifest Consolidation: Option to Print Shipping Report ...
  5. AR Payment Batch - Display of Work Order Number (15469) [Enhancement]

    The Batch screen has been updated to display the work order number under the account name if the payment is associated to a work order (payment was collected on the Payments tab of the Service Record/Work Order). Pathway: Accounting > A...
  6. Service Record - Split Order Improvements to 'Created By' and 'Created Date' Fields (15494)

    The Created By and Created Date fields for split orders have been updated to display the name of the user who created the split order and the date the split order was created. Prior to this update, the split order used to show the user of the parent...
  7. Operations - Work Type and Work Type Event Class Item Updates (15428) [Enhancement]

    To support inbound and outbound services, fields in Work Type and Work Type Event Class Item have been renamed to the following: 'Inbound' is now 'Inbound / Receiving' 'Outbound' is now 'Outbound / Receiving' Pathway:  Setup > Operation...
  8. Bulk Update

    Pathway:  Database >  Bulk Update The Bulk Update tool enables users to update specific information for accounts and sites in bulk by specifying a Target Table, Target Field, and uploading a source file containing the change information. ...
  9. State Manifest Setup

    Pathway:  Setup > Operations > State Manifest The State Manifest Setup screen establishes the default manifest format used for transporting waste by state and line of business.  Field Descriptions Field Description ...
  10. Edit Account - New Field Options Added for Inbound Work Orders (15347) [Enhancement]

    The Edit Account screen has been updated to include two new check boxes in the Billing section:  Hide Work Order Format Rate  If selected, rates will be hidden from view on scale tickets or work orders that support printing rates. This option is...