New Articles

  1. Post ACH Credit (Accounts Menu) - Feature Removed (17309)

    Previously, Navusoft included the ability to process ACH Credits when using Pineapple. This functionality is no longer supported in CardPointe and has largely been replaced by the option to perform partial refunds. ...
  2. AR History (Accounts) - Credit Invoice Application Issue Fixed (17620)

    An issue has been resolved where attempting to change the application of credit invoices resulted in a negative application amount and produced an error when trying to reapply.  Pathway: Customer Service Screen > AR History ...
  3. Active Services (Accounts) - Logic Corrected to Site Service Charges (19460)

    An issue that caused the duplication of service charges when an active service was edited has been resolved.  ...
  4. NavuNav (Android 6.6) - Corrected “Service Ending” label in NavuNav to display accurately for service changes (19549)

    An issue has been resolved where services with a future-dated service change were incorrectly labeled as “Service Ending” in NavuNav. These services now display correctly to prevent confusion for drivers. ...
  5. Database Query (Database) - Updates to Date Filter in 'Franchise Fees Posted to AR 'Query (19816)

    The Date filter in the Franchise Fees Posted to AR query has been enhanced to include additional operator options for more flexible date filtering. Pathway: Database > Database Query > Franchise Fees Posted to AR (entity) ...
  6. NavuNav (Android 6.6) - Enhancement to Add 'Optimize Route' to Driver App (19281) [New Feature]

    The NavuNav driver application now supports route optimization, providing drivers with the same optimization functionality available in Dispatch. This enhancement applies to systems with RouteSmart enabled and configured, and the feature can be ac...
  7. NavuNav (Android 6.6) - Display of NavuNav Version Number when Logged In (19629)

    The NavuNav (Android) application has been enhanced to display the current app version within the application menu, located beneath the Log Out option. ...
  8. Facility (Setup / Operations) - Additional Fee Fields Added (19035)

    Three new Fee fields have been added to the Add/Update Disposal Rate screen and will display on a Disposal/Shipment record . Pathway: Setup > Operations > Facility > Disposal Rate [tab] ...
  9. Scale Phots (NavuNav Android 6.6) - Tickets Displaying on Incorrect Facilities in NavuNav Scale Photos Screen (19721)

    Previously, tickets were appearing under all facilities in the NavuNav Scale Photos screen, even when the ticket was not associated with the selected facility in Core. This has been resolved, and tickets now correctly display only under their asso...
  10. Permissions (Setup / System) - Updated Permission Description for Route Optimization in NavuNav (19715)

    Optimize Route was recently added to NavuNav (upcoming Android version 6.6) and now uses the same permission as Dispatch. To clarify that this permission applies to both areas, permission 366 has been renamed from “Optimize Selected Routes in...