New Articles

  1. Dispatch - Optimization Hyperlink Added to Dispatch Screen (15034) [Enhancement]

    Created On: 04/14/2023 in Release Notes Home Release 69 Operations - 69 Release
    A hyperlink to view optimization results has been added to the Dispatch screen for routes where optimization was successfully run. Status displays have also been updated in the Optimized column and will display as follows: Optimization Running...

  2. Accounts - Creating On Call Order and Route Selection is Changing to Destination (15100)

    Created On: 04/13/2023 in Release Notes Home Release 69 Accounts - 69 Release
    An issue has been resolved in the Create On Call Order screen that caused the Route drop down to change to 'Destination' if the selection from Order Type allowed disposal entry.   Pathway:  Accounts > Search > Account (Customer Service S...

  3. Site Details - Add Site Inventory (15097)

    Created On: 04/13/2023 in Release Notes Home Release 69 Accounts - 69 Release
    Previously, an issue caused an error message to be produced when attempting to add and save a Site Inventory record. This has been resolved. Pathway:  Accounts > Search > Accounts (Customer Service Screen) > select Display Inventory ...

  4. Adjustment History and Pending Approval - Adjustment Approval Button Fix (15095)

    Created On: 04/12/2023 in Release Notes Home Release 69 Accounting - 69 Release
    Previously, when a user selected the green check mark to approve an adjustment, the Confirmation window did not display and the Division filter would revert back to 'All'.  This has been fixed.  Pathway:  Accounting > Invoice Adjustme...

  5. Accounts - Auto Pay Option Added to AP Payment Methods (14746) [Enhancement]

    Created On: 04/12/2023 in Release Notes Home Release 69 Accounts - 69 Release
    The 'Auto Pay' option has been added to the Default Payment Method for an account and will display in AP Check Batches. Pathway:  Accounts > Search > Accounts (Customer Service Screen) > right click Edit Account ...

  6. Accounts - Appointment Details Not Opening (15088)

    Created On: 04/12/2023 in Release Notes Home Release 69 Accounts - 69 Release
      An issue has been resolved that prevented appointment details from opening when double clicked on in the Pending section of Customer Details.  Pathway:  Accounts > Search > Accounts (Customer Service Screen) ...

  7. Operations - Errror When Adding a Disposal Rate to a Disposal Location (15090)

    Created On: 04/12/2023 in Release Notes Home Release 69 Setup - 69 Release
    An issues has been resolved that caused an error message to display upon adding a new disposal rate to disposal location.  Pathway:  Setup > Operations > Disposal/Ship Location > Disposal Rate tab ...

  8. Rate Update Batch - Rate Change Apply Button (15093)

    Created On: 04/12/2023 in Release Notes Home Release 69 Sales - 69 Release
    Previously, when viewing the Site Service Charge Rate Update Batch tool, the Apply button was cut off. This has been fixed. Pathway:  Sales > Rate Update Batch ...

  9. Route Management - Export/Import Buttons Updated In Current Tab (14639)

    Created On: 04/12/2023 in Release Notes Home Release 69 Operations - 69 Release
    The Excel icon that previously displayed on the Current tab's screen has been replaced with an Export button. Additionally, an issue has been resolved that produced an error and prevented route changes from being applied when Import was used. ...

  10. Customer Portal - Excel Export Added to Service Map (14894)

    Created On: 04/12/2023 in Release Notes Home Release 69 Customer Portal - 69 Release
    An Excel export icon has been added to the Municipal view of the Customer Portal. Upon selection, information similar to what is displayed in the Services List will be exported with the addition of two new columns to capture the completion timestamp...
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