New Articles

  1. Billing (Accounting) - Enhancement to Support Vacation Hold and Credit Holds (22191, 22192) [Enhancement]

    Recurring Billing While on Hold New configuration options are available to control whether recurring services are billed while an account is on  Credit Hold  or  Vacation Hold . Bill Group Settings Two new settings are available under  ...
  2. Database Query (Database) - Scale Record History: Add Scale Volume Data (21742)

    Volume fields for the Weights - Scale values on an Inbound / Outbound ticket have been added to the Scale Record History query. This data will provide users the ability to track, report, and export volume and weight for scale records.  ...
  3. Services List (Operations) - Addition of 'Seconds' to Timestamp in Sequence Column (20803)

    To better accommodate haulers whose drivers service multiple stops at a single location, also referred to as community stops, seconds have been added to the completion time displayed in the Services List. This enhancement helps prevent identical t...
  4. Disposal Activity

  5. Site Notes

    Pathway:  Customer > Search - Account This article details notes that are available at the site level. Site Level notes will display ONLY on the site they were added to. Permissions The following permissions are required ...
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