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Standard Account (Reports) - New Report: Diversion Report by Customer (21343)

Created On: 07/30/2026 in Release Notes Home Release 82 Reports - Release 82

A new report, the Diversion Report by Account report, is now available via Reports > Standard > Account to view recyclable and non-recyclable material pickups grouped by material type, facility, and site with calculations for diversion rates a...
Refund Request Management (Accounting) - Allow manual entry of check issuance info post AP processing (21181) [New Feature]

Created On: 07/27/2026 in Release Notes Home Release 82 Accounting - Release 82

Enhancements were made to the refund request management process to streamline how Accounts Payable (AP) refund checks are recorded, tracked, and managed. This update introduces a new permission that must be manually reviewed and enabled in your ...
Services List (Operations) - Addition of 'Seconds' to Timestamp in Sequence Column (20803)

Created On: 06/18/2026 in Release Notes Home Release 81 Operations - Release 81

To better accommodate haulers whose drivers service multiple stops at a single location, also referred to as community stops, seconds have been added to the completion time displayed in the Services List. This enhancement helps prevent identical t...
Home - Release 81

Created On: 05/28/2026
Disposal Activity

Created On: 05/26/2026 in Operations Home
Site Notes

Created On: 01/24/2023 in Accounts Home Notes

Pathway: Customer > Search - Account This article details notes that are available at the site level. Site Level notes will display ONLY on the site they were added to. Permissions The following permissions are required ...
General Information Home

Created On: 01/24/2023
Accounting Home

Created On: 01/23/2023
Customer Portal Home

Created On: 01/23/2023
Reporting Home

Created On: 01/23/2023