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Last Updated: 03/31/2026
in Accounts Home Accounts Screen
Pathway: Accounts > Search > Account
An account status indicates the present state or condition of a customer account within a business. When accessing an account, the current status is visible in the account section of the custome...
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Pathway: Operations > Inbound / Outbound Before using the Inbound / Outbound screen, specific scale-related setup requirements must be completed. Refer to the Scale-In Setup article for necessary setup information. Permiss...
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The ability to capture a signature for all scale transactions when a payment does not exist has been added to Edit Work Order . For this, the following logic is used: The work order must have an Inbound or Outbound event type and marked as Comp...
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A new RFID (Radio Frequency Identifier) field has been added for inventory management including trucks (internal or 3rd party) and serialized equipment. This allows tracking of trucks and serialized equipment using its associated RFID transponder ...
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Last Updated: 03/26/2026
in Setup Home Setup - Other This article outlines the three types of integrations available between Navusoft and 3rd Eye . Server to Server Features Service Verification & Exceptions Sync Marks a WO with the resulting 3rd Eye Status - Either “Comp...
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Last Updated: 03/25/2026
in Customer Portal Home Pathway: Setup > Account > Account Class; Customer Portal Customer Portal Home Page The view presented to customers upon logging into their portal account is the Customer Portal Home Page and is configured at the Account Class level. Sy...
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Last Updated: 03/25/2026
in Accounts Home AR Managment This article explains the process of automating credit holds for past-due accounts. It's crucial to ensure compliance with local and regional regulations when applying credit holds and managing charges for accounts under such restrictions.
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Last Updated: 03/25/2026
in Operations Home Dispatch
Pathway: Operations > Dispatch In Dispatch, a grid view drop down is available and controls what route data is displayed on the screen subject to the date(s) and filters applied. Using different views, users can quickly navigate betwe...
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Last Updated: 03/25/2026
in Operations Home Dispatch
Pathway: Operations > Dispatch
The Dispatch screen serves as an operational interface facilitating the communication of route information between Navusoft and the NavuNav mobile application. Some of the features of this screen incl...
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Pathway: NavuNav > Scale Photos [Application] The NavuNav Scale Photos application, similar in design to Navusoft’s Inbound/Outbound screen, allows scale operators to quickly create inbound scale tickets from a mobile device. By ena...