Updated Articles

  1. AR History - Logic Update Related to Calculation of Late Fees and Finance Charges (15834)

    Logic has been updated to ensure that when 'Calculate Manual Finance Charges / Late Fees' is processed, only accounts with an outstanding balance in one of the 'past due' buckets will incur charges. Additionally, an unapplied payment exists that can...
  2. Analysis Reports (AR Analysis) - Update to Surcharges Amounts (15814) [Enhancement]

    The 'Surcharges' in the AR Analysis report have been broken out into 'Surcharges' and 'Surcharge - Non Revenue'. This was done to allow just the surcharge revenue to be tied back to the Revenue Analysis report. Pathway:  Reports > Analys...
  3. AR Account Activity Report

    Pathway:  Reports > Standard Reports > Account > AR Account Activity The AR Account Activity report provides a detailed transaction history for all sites associated to an account. Permissions Permission ID Permis...
  4. Service History Report

    Pathway:  Reports > Standard Reports > Accounts > Service History The Service History Report provides a comprehensive overview of the service history for the sites associated with an account, within a specified time frame. Permissio...
  5. Vehicle Inspection Results Report

    Pathway:  Reports > Standard Reports > Operations > Vehicle Inspection Results The Vehicle Inspection Results report provides inspection results recorded by the driver for a specific vehicle during a period of time indicated by the start an...
  6. Account Class - Updates to 'Finance Charges / Late Fees' section (15804)

    In the Finance Charges / Late Fees section of the Account Class, the option 'Accrued Daily' has been removed from the Finance Charge Type drop-down field. Additionally, the 'Apply Fin Charge From Days' text entry field, which used to display for 'On...
  7. NavuNav (Android) - Multiple Screen Updates for Search, Sort and Filter (13670, 15672)

    The following improvements have been applied to NavuNav (Android):  The display of the Search option has been enhanced for search entries. Additionally, the search functionality has been fixed to accurately filter the screen based on the entere...
  8. NavuNav (Android) - Unable to Exit Contact List (15795)

    The issue that prevented users from using the back button to exit the Contacts screen has been resolved. Pathway: NavuNav > [Select] Contacts Icon ...
  9. AR Payment Batch - Logic Updated to Credit Card Posting (15721)

    The system's logic for managing payment batches that involve credit card processing has been enhanced. It now provides a "posting successful" message, indicating that payments will continue to process, instead of the error message users received pre...
  10. User Setup - Last Login Timestamp Not Working (15692)

    An issue that was preventing the Last Login timestamp from recording a user's login time has been resolved. Pathway:  Setup > System > User ...