Updated Articles

  1. Improve Operations with Route Optimization

    The Route Optimization feature is available throughout Navusoft’s routing tools in Dispatch, Route Management, and NavuNav (Android available in version 6.6). When enabled and properly configured, Route Optimization automatically balances stops ac...
  2. Route Management (Operations) - Renumber Screen Revamped to Offer Improved Usability and Features (19378)

    The Renumber screen in Route Management has been renamed to “Renumber / Sequencing Stops” and has undergone a complete redesign. For more details, refer to the full documentation available here: Renumber / Sequencing Stops.  Pathw...
  3. 3rd Eye Integration and Setup

    This article outlines the three types of integrations available between Navusoft and 3rd Eye . Server to Server Features Service Verification & Exceptions Sync Marks a WO with the resulting 3rd Eye Status - Either “Co...
  4. PO Numbers (Accounts) - Logic Updated to PO Number Field (19542)

    ChatGPT said: ChatGPT said: The  PO Number fields have been updated to support entries of up to 50 characters , resolving a billing issue that previously occurred. PO number field updates were applied to the following areas: Serv...
  5. Database Query (Database) - Updates to Revenue Query (19517)

    The following fields have been added to the Revenue query in Database Query: Start Date End Date Service ID Account Class Name Pathway: Database > Database Query ...
  6. Service Record (Accounts) - Field logic update in 'Create On Call Order' (19459)

    The Requested By field that appears when creating an on-call work order has been updated to allow a maximum of 50 characters . If the character limit is exceeded, the Create button is disabled.  Pathway: Customer Service Screen > C...
  7. Renumber / Sequencing Stops

    Pathway: Operations > Route Management > Renumber / Sequencing Stops [tab] The Renumber / Sequencing Stops screen in Route Management allows you to manage and organize the order of stops on a route. It provides tools to adjust existing...
  8. Route Optimization Setup

    The following article details how to use Route Optimization in Dispatch.  Route optimization is an added feature in Navusoft that balances and reorganizes stops among routes to enhance operational efficiency.  IMPORTANT   - Submit a Ticket Re...
  9. Service Code Setup

    Pathway:  Setup > Services > Service Code Service Codes identify the types of services offered under a Line of Business and populate for selection in the Service Code drop down field when adding a service to a site or a proposal. Setup he...
  10. Term Setup

    Pathway:  Setup > Accounting > Term Term Setup establishes the payment terms on an invoice to indicate when payment is due. Permission The following permissions are required to view, add and edit terms: Permission ID ...