Updated Articles

  1. Dispatch - Vehicle Inspections Failing to Post if Driver Note is Too Long (15944)

    The Notes field on the Vehicle Inspection Results screen has been enhanced to accommodate 500 characters, resolving the issue where vehicle inspections were not being posted when drivers entered lengthy notes. Pathway: Operations > Disp...
  2. AR Payment Batch - Display Changes and Option to 'Change Account' on a Non-Posted Batch (16023, 16006) [Enhancement]

    The following enhancements have been applied to the AR Payment Batch screen: The 'Bank Cleared Date' column has been relocated to display next to the 'Date' column.  A "Change Account" option (available by right clicking within the row of the acc...
  3. Status Management

    Pathway:  Accounting > Status Management The Status Management screen consists of four tabs that are primarily used to oversee and manage the status of accounts that are on, or eligible for credit hold.  Permissions Permis...
  4. Operations Report

    Pathway:  Reports > Standard Reports > AR > Operations Report The Operations Repor t offers a weekly breakdown of service codes and their corresponding revenue amounts. Upon generation, the report is divided into three sections to analyze t...
  5. Service Records - Update to Decimal Logic for Charge Gross Qty and Charge Qty (16009) [Enhancement]

    Service Record logic has been updated to prevent the rounding of the Gross Qty and Charge Qty fields to 2 decimal places. Pathway:  Accounts (Customer Service Screen) > Service Record - Charges tab ...
  6. Invoice Display - Screen Updates (15955) [Enhancement]

    Improvements have been applied to the format and display of the 'Account Balance Due' and  'Past Due'  fields, along with the 'Make a Payment' button for invoices. Additionally, a "Login to Portal" link has also been added.  Pathway: Ac...
  7. Dispatch - Screen Grouping Logic Updated (15990) [Enhancement]

    The Dispatch screen has been updated to group routes by Division, Line of Business and Date. Pathway:  Operations > Dispatch ...
  8. Truck and Worker Calendars

    Pathway:  Operations > Dispatch > Select Truck/Select Driver Truck Calendar The Truck calendar presents truck-specific engine and route details. To enter truck and worker information for a particular day, simply right-click on the desired ...
  9. Document Formats - Logic Update to Format Class Field (16005) [Enhancement]

    In Add/Edit Document Format, the Format Class field has been updated to a drop down that can be edited. Pathway:  Setup > Document Formats > Format ...
  10. Work Type - New Field Added (15958) [Enhancement]

    A new "Self-Service Label" field has been added to the Add and Edit Work Type Setup screen. Field entry is optional and is related to self service ordering allowing users to apply a specific label for site service actions. If a label is not entered ...