Updated Articles

  1. Inbound Ticket Creation (Scale)

    Pathway:  Operations > Inbound / Outbound Before using the Inbound / Outbound screen, specific scale-related setup requirements must be completed. Refer to the Scale-In Setup article for necessary setup information.  Permiss...
  2. Scale Setup

    The following scale setup applies to the various customer types processed at a landfill or transfer facility. For guidance on creating tickets and processing scale customers, refer to the Related Articles section at the bottom of this page. ...
  3. Inbound / Outbound (Operations) - Option to Capture a Signature for Scale Transactions Without Payment Added (20441)

    The ability to capture a signature for all scale transactions when a payment does not exist has been added to Edit Work Order . For this, the following logic is used: The work order must have an Inbound or Outbound event type and marked as Comp...
  4. Truck (Setup / Operations) - New RFID tag field added for Trucks (20477, 20420, 20753)

    A new RFID (Radio Frequency Identifier) field has been added for inventory management including trucks (internal or 3rd party) and serialized equipment. This allows tracking of trucks and serialized equipment using its associated RFID transponder ...
  5. 3rd Eye Integration and Setup

    This article outlines the three types of integrations available between Navusoft and 3rd Eye . Server to Server Features Service Verification & Exceptions Sync Marks a WO with the resulting 3rd Eye Status - Either “Comp...
  6. Inventory Management

    Pathway:  Operations > Inventory Management The Inventory Management screen effectively tracks and manages equipment inventory at yards and sites. This screen functions through two grids: an upper grid and a lower grid. The upper grid p...
  7. Import Inventory

    Pathway:  Operations > Inventory Management The Import Inventory tool is used to mass import equipment inventory from an external CSV file into Navusoft. This article details that process and includes the CSV file requirements for a succe...
  8. Customer Portal Views

    Pathway:  Setup > Account > Account Class; Customer Portal Customer Portal Home Page  The view presented to customers upon logging into their portal account is the Customer Portal Home Page and is configured at the Account Class level. Sy...
  9. Account Status Changes

    Pathway:  Accounts > Search > Account An account status indicates the present state or condition of a customer account within a business. When accessing an account, the current status is visible in the account section of the custome...
  10. Automatic Credit Hold Setup

    This article explains the process of automating credit holds for past-due accounts. It's crucial to ensure compliance with local and regional regulations  when applying credit holds and managing charges for accounts under such restrictions. ...