Updated Articles

  1. Database Query (Database) - New Queries Added (20889, 20888, 20893)

    The following new queries have been added to the Database Query: Disposal Origin Scale Record History Account Requests Pathway: Database > Database Query  ...
  2. Notification of Pineapple Gateway Sunset

    Pineapple Payments is set to officially sunset effective April 30th, 2026.  What this means to you We’ve been working behind the scenes to make this transition as seamless as possible. Navusoft is in the process of migrating Pineapple Payme...
  3. Term Setup

    Pathway:  Setup > Accounting > Term Term Setup establishes the payment terms on an invoice to indicate when payment is due. Field Descriptions Fields Descriptions Term ID     Required     ...
  4. Division Setup

    Pathway:  Setup > System > Division     This article outlines the setup of a Division, which serves as a distinct operating unit for organizing accounts. It plays a key role in streamlining operations, billing, and reporting processes. Divi...
  5. Process Cash Pay Customers

    Pathway:  Operations > Inbound / Outbound > Inbound (tab) For cash-pay customers, consider using the following inbound scale process to ensure all transactions are captured and to enhance scale house efficiency.  For more information on s...
  6. Scale Setup

    The following scale setup applies to the various customer types processed at a landfill or transfer facility. For guidance on creating tickets and processing scale customers, refer to the Related Articles section at the bottom of this page. ...
  7. Card Present - Credit Card Terminal Setup

    For scale houses that support credit card processing, this documentation outlines the external hardware Navusoft is compatible with, along with the configuration settings required within Navusoft to successfully process transactions. Credit Car...
  8. Source Setup

    Pathway:  Setup > Account > Source Source Setup controls what displays for selection in the Source drop down field when a new account is created (mandatory) or a new site is created (optional). Source identifies how an account originated ...
  9. Basics

    Headers Main Header Use Heading 2 for each main section title. Color should be blue Breakout Section Headers Use Heading 3 or 4 for each child section of a main section.  Refer to the Color Scheme below for the color C...
  10. Broker Group Setup

    Pathway:  Setup > Account > Broker Group Broker Group Setup allows you to create and manage broker groups, which can be assigned to accounts categorized under the 'Broker' account class. Field Descriptions   Field De...