Updated Articles

  1. Adjustment History and Pending Approval

    Pathway:  Accounting > Invoice Adjustment - Pending Approval and History The Invoice Adjustment - Pending Approval and History tool is used to approve or reject credit requests and maintain a history of each approval by time period. When ...
  2. Invoice Notification Monitoring

    Pathway:   Accounting > Invoice Notification Monitoring  The Invoice Notification Monitoring screen offers a summary of invoices that have been either printed or emailed, along with an indication of whether the recipients have viewed the ...
  3. Credit Card / ACH Reconciliation

    Pathway:  Accounting > Credit Card / ACH Reconciliation The Credit Card/ACH Reconciliation screen provides a list of all credit card and bank ACH transactions within a specified time frame. The results displayed are determined by the filte...
  4. Unapplied Management

    Pathway:   Accounting > Unapplied Management The Unapplied Management screen provides accounting information for payments and over-payments collected on an account that have not been applied to an invoice. From this screen users can appl...
  5. Unread Email Management

    Pathway: Accounts > Unread Email Management The Unread Email Management screen records unopened email messages that were sent out of the Navusoft application. This screen loads based on the Division and time frame selected. Upon load, on...
  6. Service Record - Payments Tab

    Pathway:  Accounts > Search: Work Orders > Payments (tab) The Payments tab on the Service Record screen enables direct application of payments for services or inbound scale loads. As payments are added, the combined total will display on t...
  7. Account Details - Screen Improvement (16441) [Enhancement]

    In the Account Details section of the Customer Service screen, Paper Bill Fee has been relocated to display under Invoice Delivery. Additionally, the red font has been enhanced. Pathway: Accounts > Customer Service Screen ...
  8. Dispatch - Excel Export Format Update for Completed Stops (16414) [Enhancement]

    'Sequence' and 'Completion Time' have been separated into two separate columns in the Completion Report export.  Columns have been manually hidden in the screenshot for purposes of capturing the change.  Pathway: Operations > Dispatch...
  9. AR Payment Batch - Update to 'Bank Cleared Date' Field (16400) [Enhancement]

    The "Bank Cleared Date" field has been updated to enable deletion of the date using the keyboard's delete button. Pathway: Accounting > AR Payment Batch ...
  10. Work Orders - Notifications Not Sending for Work Orders Set to 'In Progress' (16387)

    The problem causing a service notification for certain work types not to be sent when updating the work order's status to 'In Progress' has been resolved. ...