Updated Articles

  1. Trial FAQs

    This is a topic display category containing some Frequently Asked Questions (FAQs) we get from trial users. Topic display categories will display the full content of all articles they contain, and you have several display options to choose from. Here, we're using Accordion.
  2. GL Transaction Processing (Accounting) - Correction for Deferred Surcharges Errors (21174)

    Resolved an issue in General Ledger (GL) transaction processing where deferred surcharges (such as Fuel and Environmental Surcharges) were improperly flagged with validation errors and mapped to incorrect GL accounts. These deferred surcharges are...
  3. Overview: Managing Credit Card Processing Fees in Navusoft

    This article provides a high-level overview of credit card processing, the associated fees and how they are handled in Navusoft. There are two types of fees that a customer could incur when using a credit card, based on system and account setup: ...
  4. Credit Card Processing Fee Setup (Native Workflow)

    This article is about how to setup the native Credit Card Processing Fee feature provided in Navusoft.  There is setup and management required when using this option to handle processing fees.  For a cleaner option where credit card fees are autom...
  5. Refund Request Management (Accounting) - Allow manual entry of check issuance info post AP processing (21181) [New Feature]

    Enhancements were made to the refund request management process to streamline how Accounts Payable (AP) refund checks are recorded, tracked, and managed.  As an overview, when issuing refunds through refund request management, the process has ...
  6. Database Query (Database) - New Queries: Portal Users and Portal User Login History (21693)

    Two new entities are now available via the Database > Database Query tool to run queries against, allowing you to review and filter portal users, their login history, and the accounts / sites they have access to.  Portal User Login History...
  7. Dispatch (Operations) - Scale Printed tickets now meet NTEP Standards (18646)

    The printed tickets from the inbound / outbound NTEP Scale system have been improved to support compliance with trade specific standards.  Status Each printed ticket for Scale Ticket Formats 1 and 2 will now have a status printed on ea...
  8. Services List (Operations) - Addition of 'Seconds' to Timestamp in Sequence Column (20803)

    To better accommodate haulers whose drivers service multiple stops at a single location, also referred to as community stops, seconds have been added to the completion time displayed in the Services List. This enhancement helps prevent identical t...
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  10. Site Notes

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