Updated Articles

  1. NavuNav (Android) - Chat Feature Added to Driver App (15109) [New Feature]

    A new chat feature has been added to NavuNav (Android). With this feature, when a driver has unread messages, the chat icon will display a count of the unread messages. ...
  2. Division (Setup) - Division Setup Screen Updates (17111)

    The following changes have been made to the Division Setup screen: A green + was added to the screen to open the Add Division tool. To edit a division, double click within its row. The screen now includes export and refresh buttons and a sear...
  3. Broker Group Setup

    Pathway:  Setup > Account > Broker Group The Broker Group Setup screen allows you to create and manage broker groups, which can be assigned to accounts categorized under the 'Broker' account class. Broker Group Setup Field Descrip...
  4. NavuNav (Android) Processing COD Payments

    Cash on Delivery (COD) is available to the NavuNav Android application to allow drivers to take payment in the form of cash, check or card.  Setup Requirements In order for NavuNav to accept COD payments, the Term for the account mus...
  5. Add/Edit Contact (Accounts) - Additional Contact Option for Invoice & Past Due Notifications (17099) [New Feature]

    Edit Contact has been updated to include the option to allow a non-billing contact to receive invoice and past-due notifications. For this, the following requirements must be met: This field only displays IF 'None' is selected for the Billing ...
  6. Add/Edit Account (Accounts) - Broker Group Field Added (17084) [New Feature]

    A new Broker Group field has been added to the Add/Edit Account screen. To enable this field, the following setup is required: In Setup > System > System Options , under the Account tab, 'Require Broker Group For Broker Account Class Type' mus...
  7. Database Query (Database)- New Fields Added to Work Order (17124)

    Two new options have been added to the Work Order entity's Database Query: Equipment Volume and Service Note. Pathway:  Database > Database Query ...
  8. NavuNav (Android) - Business Hours Status Icons Added to Stops (16801) [New Feature]

    In the NavuNav (Android) application, an icon has been added to the Stop List and Stop Details screens to indicate whether a customer is open, closed, or closing soon. The customer's open time is displayed afterward. The status is indicated by the...
  9. Line of Business (Setup) - NavuNav (Android) Setting Added (17070) [New Feature]

    A new 'Service Description Display' field has been added to the Mobile tab for a Line of Business. This change affects how the service description is displayed to drivers in NavuNav (Android). Pathway: Setup > Services > Line of Business...
  10. Account Class Setup (Setup) - "Require Site Class" Field Added (17098)

    In the Details tab of the Account Class screen, a new 'Require Site Class' checkbox has been added. This checkbox requires that a site class be selected when creating a new account or site within that account class. Pathway:  Setup > ...