Updated Articles

  1. Service Region Setup

    Pathway:   Setup > Services > Service Region Service Regions are smaller geographic areas that make up a division and are assigned at the site-level. Service Regions provide flexibility in auto-assigning surcharges to sites and assist in ar...
  2. Paper Bill Fee

    This article details the setup to enable the Paper Bill Fee feature.  Permissions The following permissions are required: Permission ID Permission Name 5       View Account 6       View Site 22      ...
  3. Database Query (Database) - New Query Fields Added to Disposal Record Query (17454)

    The following Display Fields have been added to the Disposal Record entity: Weight In Weight Out Pathway: Database > Database Query > Disposal Records (Entity) ...
  4. Database Query (Database) - New Fields Added to Accounts and Sites Query (17400,17442)

    The following fields have been added to the Accounts and Sites Query: Account Status Effective Date Rebate Payment Type Account Warning Note  Account Created By User Account Created Timestamp Site Created By User Site Created Timestamp ...
  5. Anniversary Billing (Accounts) - Logic Updated to 'Anniversary Next Bill Date' Field (17435)

    The Anniversary Next Bill Date field now supports date editing. This field will only appear if the account is set to "Anniversary Billing" and cannot be cleared once set. Pathway:  Accounts > Edit Site > Billing Settings ...
  6. Collection Group/Agency Setup

    Pathway:  Setup > Accounting > Collection Group/Agency The Collections Group Setup screen is used to create and manage the collection groups and agencies that can be assigned to accounts. This screen allows you to set up profiles for both...
  7. Search (Accounts) - Logic Updated to 'Account ID' Search Type (17391)

    The 'Account ID' search type has been enhanced to support 'contains' searches by allowing the use of a percentage character (%) before the value. Pathway: Accounts > Search ...
  8. Reversed Invoices (Accounts) Logic Updated to Reminder Emails (17387)

    The logic has been updated to exclude reversed invoices from invoice reminder notifications. Pathway: Accounts > AR History  ...
  9. Account Request Type Setup

    Pathway:  Setup > Account > Account Request Type The Account Request Type Setup screen allows users to generate a wide range of request types that can be selected when creating a request for an account. Having a standardized set of account...
  10. Automatic Credit Hold Setup

    This article explains the process of automating credit holds for past-due accounts. It's crucial to ensure compliance with local and regional regulations  when applying credit holds and managing charges for accounts under such restrictions. ...