Service Region Setup

Pathway:  Setup > Services > Service Region


Service Regions are smaller geographic areas that make up a Division and are assigned at the site-level. Service Regions provide flexibility in auto-assigning surcharges to sites and assist in areas of operations, accounting, billing and reporting.


Permissions

The following permission is required to add and edit in the Service Region Setup screen:


Permission ID
Permission Name
26  
Setup / Services

Field Descriptions

FieldsDescriptions
ID    
Required    
The 10 character ID number for this Service Region.
Name    
Required    
Name of the Service Region.
Division    
Required    
Identifies the Division a Service Region is assigned to.
Require Surcharge Group    
Required  
Determines if the Service Region requires a Surcharge Group to be assigned to the account/site when an account or site is created. 
Default Surcharge Group    
Drop down field to assign a default Surcharge Group if one applies.

GL Segment    
Option to assign a GL Segment to track revenue from the specific service region in Accounting > GL Transaction Processing.
Map Area    
Identifies the Map Region for servicing and locating to this Service Region.

Default Online Order Sales     Rep    
When utilizing online orders, a selection here will auto-assign a default sales representative.
Parent Service Region    
Identifies the Parent Service Region if the Service Region being created is subordinate (child) to another.

Neighborhood  


Require Tax Group    
If enabled, a Tax Group assignment  is required for sites belonging to this Service Region.

Active    

Controls if the Service Region is active and available to be assigned to a site.

  • 'Yes' = Active.
  • 'No' = Inactive.

Add a Service Region 

  1.  Click the + at the top of the screen to open the Add Service Region tool.
  2.  Fill out all Required Fields.
    • Enter an ID for the Service Region.
    • Enter a Name for the Service Region.
    • Select the Division the Service Region is assigned.
    • Verify the Active status is set to "Yes" to enable it for use.
  3. Complete additional fields based on your company's setup requirements.
  4. Click Save when finished.