Updated Articles

  1. AR/AP Aging Management - Grammatical Correction Applied to 'Invoice List Past Due Dunning Letter 3' (14028)

    A minor grammatical correction was made to  'Invoice List Past Due Dunning Letter 3' in AR/AP Aging Management. A corrected sample letter is displayed below. Pathway: Accounting > AR/AP Aging Management ...
  2. Credit Card / ACH Reconciliation - Transaction Type was not Displaying (14217)

    An issue was discovered that prevented the Transaction Type from displaying for ACH/Bank transactions. This has been resolved. Pathway: Accounting > Credit Card / ACH Reconciliation ...
  3. Adjustment History and Pending Approval – Logic Updated (14039)

    Logic has been updated to the 'Adjustment History and Pending Approval'  screen to load using the Adjustment Approval Limit instead of the previously used Invoice Adjustment Limit. Pathway: Accounting > Adjustment History and Pendi...
  4. Billing Inactivity Fees - Option to Print Invoice Available (14056) [Enhancement]

    The Billing Inactivity Fees  screen has been updated to include a print option. Select the print icon and the invoice will open in a new tab in PDF format. An error screen displays if print is selected and no invoice was created (indicated if Invo...
  5. Billing – Duplicate Scheduled Batches Created (14268)

    Previously, multiple billing batches were created for the same Division, Bill Group and Date Range when creating a single invoice and off-scheduled billing. This has been fixed. Pathway: Accounting > Billing ...
  6. AR History - Error Displayed When Making a Payment Transfer (12005)

    An issue has been resolved that triggered a 'Failed to Transfer Payment' error message when attempting to transfer full or partial payments from one account to another. Pathway: Accounts > Account > AR History > Payment Reversal / Trans...
  7. Account - Resolved Issue Only Affecting Tasks Opened from Customer’s Pending Section (14057)

    Previously, when a task was opened from the Pending section of the customer's account, the 'Created By' field and the task note did not display. This issue was resolved. Pathway: Accounts > Account ...
  8. Account Request Management - Screen Modifications (13991, 13992) [Enhancement]

    Account Request Management The Account Request Management screen has been modified with the following changes: Filter Changes Options in the Status  filter have been renamed from Resolved to Completed. New Columns Added Completed B...
  9. Tasks - Task Count Logic Updated (14053)

    Logic has been updated to Task 'count' to only include the logged in user's assigned tasks in the red bubble displayed above the Task icon. Pathway: Tool Bar > Tasks Icon ...
  10. Blanket Purchase Orders - New Tool Available in Account Attachments (14035) [Enhancement]

    Create a Blanket Purchase Order  for an account to bill recurring services, manual charges and on call orders to. Blanket Purchase Orders can be limited to a specific site under the account, or be made available to all sites. After a Blanket PO has...