Updated Articles

  1. Edit Service Record (Accounts) - Logic Corrected to 'Per Unit' Rate Field for Charge Codes (19586)

    Previously, even when “Enable Negative Amount” was set to No for a charge code (Setup > Services > Charge Code), users were still able to enter negative Per Unit rates when editing a service record. This has been resolved, and a popup message wi...
  2. Database Query (Database) - Colums Updated to 'Work Order Label' Query (19630)

    In the Work Order Label Query , the Equipment Type Name and Material Type Name columns have been updated to display their corresponding values. Pathway: Database > Database Query ...
  3. Account Class (Setup / Account) - 'Default Bill by Site' Updated in Summary Grid (19620)

    In Account Class Setup, the Default Bill By Site column in the summary grid has been corrected to display the default setting for each account class. Pathway: Setup > Account > Account Class ...
  4. Route Management (Operations) - Updated Abbreviation for Thursday in Map Pins and Edit Pin Sequence Issue Resolved (19647, 19621)

    The following updates have been made to the Current Route Map in Route Management:  The  Current Route Map has been updated to display the abbreviation for Thursday as  "H" on map pins.  An issue has been resolved that caused all pins on the sc...
  5. Available Service Code (Setup / Services) - 'Service Region' in Default Rate tab updated (19664)

    In Available Service Code Setup , the Service Region column in Default Rates has been updated to sort service regions alphabetically by name rather than by ID. ...
  6. LEED Reporting

    LEED in the Waste Industry LEED (Leadership in Energy and Environmental Design) in the waste industry focuses on how waste and recycling practices contribute to sustainability goals recognized by the U.S. Green Building Council’s LEED cert...
  7. Import Manual Charges

    Pathway:  Database > Import > Import Manual Charges The Import Manual Charges feature provides users a method of importing a large amount of manual charges across multiple sites. Once imported, charges are included on the next invoice. ...
  8. Renumber / Sequencing Stops

    Pathway: Operations > Route Management > Renumber / Sequencing Stops [tab] The Renumber / Sequencing Stops screen in Route Management allows you to manage and organize the order of stops on a route. It provides tools to adjust existing...
  9. Service Code Default Rate Setup

    Pathways:  Setup > Services > Service Code  |  Setup > Services > Available Service Code This article details the process of defining a default rate for a service code. When a default rate is established, the rate is automatically applied...
  10. Route Management (Operations) - Renumber Screen Revamped to Offer Improved Usability and Features (19378, 18526)

    The Renumber screen in Route Management has been renamed to “Renumber / Sequencing Stops” and has undergone a complete redesign. For more details, refer to the full documentation available here: Renumber / Sequencing Stops.  Pathw...