Popular Articles

  1. NavuNav (Android) Processing COD Payments

    Cash on Delivery (COD) is available to the NavuNav Android application to allow drivers to take payment in the form of cash, check or card.  Setup Requirements In order for NavuNav to accept COD payments, the Term for the account mus...
  2. Add/Edit Contact (Accounts) - Additional Contact Option for Invoice & Past Due Notifications (17099) [New Feature]

    Edit Contact has been updated to include the option to allow a non-billing contact to receive invoice and past-due notifications. For this, the following requirements must be met: This field only displays IF 'None' is selected for the Billing ...
  3. NavuNav (Android) - Updates to Residential View (12862) [New Feature]

    In NavuNav (Android), the following features were added to the Residential mode: Enable/Disable Auto Center Enable/Disable Auto North Enable/Disable Auto Zoom ...
  4. Sales Tax Report

    Pathway:  Reports > Standard Reports > AR > Sales Tax The Sales Tax Report provides an overview of total sales within each tax region within a division. It further details the taxable amount and the total taxes collected for the specified t...
  5. GL Batch Export - Quickbooks Integration

    Pathway:  Accounting > GL Transaction Processing Export GL batches from Navusoft into an Excel file for uploading into QuickBooks using the process outlined here. This documentation outlines the steps within Navusoft, provides recommendat...
  6. Customer Portal - Attached Account Requests Images Not Displaying (16814)

    An issue that prevented portal users from viewing photos attached to account requests in Navusoft has been resolved. Pathway:  Customer Portal  ...
  7. Active Service (Accounts) - Updates to Add/Edit Service (17469, 17535) [New Feature]

    The following enhancements have been applied to the Active Service screen: Delivery and removal workflow fields are now hidden when 'Company' is not selected for Equipment Ownership, as the company is not responsible for the delivery or removal of...
  8. Manifest Consolidation Setup

    The following article outlines system setup requirements for successful use of the Manifest Consolidation tool in the Operations module.  Setup: Disposal/Ship Location Pathway:  Setup > Operations > Disposal/Ship Location The Disposal...
  9. AR History (Accounts) - Daily Auto Apply Not Applying Credits (16316)

    The logic has been updated to fix an issue that was preventing credit invoices from being applied to open and past-due invoices during the daily auto-apply process. Pathway: Accounts > Customer Service Screen > AR History ...
  10. AR Payment Batch (Accounting) - Modifications to AR Payment Batch (17209) [New Feature]

    The following changes have been implemented in AR Payment Batch: Payment Source Setup A new Payment Source Setup screen has been added to Setup > Accounting.  AR Payment Batch  In the payment batch ...