New Articles

  1. Recent Services (Customer Portal) - Vacation Hold Status Records Displayed Incorrectly (20108)

    Work orders that are in Do Not Service due to a Vacation Hold will now correctly display a work status of Vacation Hold instead of Credit Hold . ...
  2. Blanket Purchase Orders (Accounts) - Expanded Blanket Purchase Order Settings (19931)

    The Blanket Purchase Orders screen now includes Weight Limit , Weight Limit UOM , Volume Limit , and Volume Limit UOM . This allows you to set limits on how much can be charged under a purchase order, helping manage usage and prevent overages. ...
  3. Inbound / Outbound (Operations) - Display of Blanket PO Usage (19932)

    To give scale operators better visibility into a customer’s purchase order usage and help prevent overages, four new columns have been added to the Purchase Orders screen: Weight Limit , Weight to Date , Volume Limit , and Volume to Date . These...
  4. Service Additional Fields (Accounts) - Service Notes Enhanced (19969)

    A new Display Confirmation checkbox has been added to the Add Service Notes editor to display the note when an On Call or Inbound Order is created. ...
  5. Billing (Accounting) - Email and Print Disabled for Invoices Below Minimum Balance After Payment (20280)

    Automatic payment processing has been updated so that when a payment succeeds and the remaining balance is below the configured minimum amounts for notifications to be sent, invoice emails and printing are disabled. Pathway: Setup > A...
  6. Site Services (Customer Portal) - Active Site Services Not Displaying When First Site Did Not Have Active Services (20106)

    An issue has been resolved where site services were not loading when the first site viewed did not have any active services.  ...
  7. Work Order Info (Customer Portal) - PDF Links Load Correctly (20107)

    Previously, clicking a PDF attachment name in the Work Order details would generate a browser error. This has been resolved, and PDF attachments now load correctly when accessed via the link. Attachments accessed through the paper clip icon were alr...
  8. Inbound / Outbound (Operations) - Material Edit Retains Quantity for Non-Matching Disposal Codes (20010)

    Editing the material on a scale ticket now clears disposal values from any disposal charge code that does not match the selected material and sets the quantity on the matching disposal code. Pathway: Operations > Inbound / Outbound - Ad...
  9. Inbound/Outbound (Operations) - Addition of Volume Tracking (19965)

    Inbound receiving now supports tracking and billing by volume in addition to weight. A new Volume field has been added to disposal records for Inbound / Receiving orders. To support this, the following logic is applied: The Volume field is only di...
  10. Disposal Activity (Operations) - Disposal Records Not Limited When Single Division Selected (19855)

    The Division filter has been updated to ensure disposal records are filtered based on the appropriate division. When a disposal ticket is associated to a work order, the filter is applied using the division associated to the site. When a disposal ...