New Articles

  1. Edit Service Record (Accounts) - Update to Display of Site Notes (19974)

    Previously, lengthy service notes could block access to other tabs on the Service Record screen. This update allows users to scroll within the Site Notes section, ensuring all tabs remain accessible.  Pathway: Customer Service S...
  2. Database Query (Database) - Fields Added to Work Orders Query (19979)

    Site Service ID has been added as a field option to the Active Services and Work Orders queries. Pathway: Database > Database Query ...
  3. Database Query (Database) - Fields Added to the Active Services Query (19984)

    Reason Code has been added as an option to the Active Services query.  Pathway: Database > Database Query ...
  4. Database Query (Database) - Fields Added to 'Daily Route Productivity' Query (19985)

    Truck State has been added as a field option to the Daily Route Productivity query.  ...
  5. Edit Service Record (Accounts) - Disposal Records from NavuNav Not Calculating Disposal Percentage Fees (17957)

    An issue has been resolved where disposal records created from NavuNav Android did not include flat fees or disposal percentage fees. ...
  6. Database Query (Database) - Updates to 'AR History' Query (18765, 19986)

    The following updates have been applied to the AR History query: Addition of a Payment Type field Addition of account address field Fix to the AR Type filter Pathway: Database > Database Query ...
  7. Transporter (Setup / Operations) - Scrolling Issue Prevented Viewing All Rows (19819)

    An issue in Transporter Setup prevented users from scrolling vertically to view all records when the list exceeded the visible area. This has been resolved, and scrolling now works as expected, allowing all rows to be viewed.  Pathway...
  8. NavuNav (Android 6.6) - Service Notes Displaying Carriage Returns as HTML/XML Characters (19769)

    An issue has been resolved that caused service notes in NavuNav to display HTML/XML character codes instead of  line breaks or trimmed white space for carriage returns.    ...
  9. Database Query (Database) - Updates to 'Site Contract Status' Query (19906)

    The following fields have been added to the Site Contract Status query: Contract Effective Date Rate Guarantee Months Annual Increase Limit ...
  10. Database Query (Database) - Updates to 'Service Change History' Query (19910)

    The following fields have been added to the Service Change History query: LOB ID and LOB Name Equipment Type ID and Equipment Type Name Lost to Competitor ID and Lost to Competitor Name ...