New Articles

  1. Attachment Type Setup

    Pathway:  Setup > Account >Attachment Type Attachment Type Setup provides a way to categorize and organize different types of files uploaded to an account or site. The Attachment Type is utilized when adding an Attachment assoc...
  2. Parent and Child Accounts

    Pathway : Customer Service Screen (Accounts)  To accommodate accounts with multiple sites where each require a separate AR History, an account can be established as a “Parent” account with child accounts linked to it. This allows ea...
  3. Geocode Correction - Bulk Geocoding and Map Auditing

    Geocoding typically happens automatically when an address is selected from the system’s validated list of addresses during account creation. However, if this doesn't happen or f or new construction, cross-streets, human error, or locations Goog...
  4. Site Geocoding & Service Time - Overview

    Pathway:  Operations  > Site Geocoding & Service Time Site Geocoding is the process of assigning precise geographical coordinates (latitude and longitude) to a service location ( Site ). This creates a digital "pin" on the map, whic...
  5. Inbound / Outbound (Operations) - Option to Capture a Signature for Scale Transactions Without Payment Added (20441)

    The ability to capture a signature for all scale transactions when a payment does not exist has been added to Edit Work Order . For this, the following logic is used: The work order must have an Inbound or Outbound event type and marked as Comp...
  6. Driver Incentive Factor (Operations / Setup) - New Setup Screen (20423) [New Feature]

    A new Driver Incentive Factor Setup screen has been added to Setup > Operations . This screen will allow companies to define and manage bonus structures that reward drivers for accuracy when completing work orders and routes.  This feature cur...
  7. Inbound / Outbound (Operations) - NTEP Compliance Controls Added (20219)

    For scale operations that must follow NTEP requirements , a database-level setting will be enabled to restrict manual weight entry to three scenarios: The scale read was attempted and failed. When reading from a scale and an...
  8. Account Class (Setup) - Screen Enhancements (20543)

    We have redesigned the Add Account Class interface to streamline data entry and improve page navigation. These updates focus on visual clarity and reducing time spent.  The key enhancements are:  Real-Time Validation Indicators: Each of the...
  9. Bank Account (Setup / Accounting) - Screen Updates (20650)

    The Bank Account Setup screen has been updated to include a Division filter as well as Export and Search options.  Pathway: Setup > Accounting > Bank Account ...
  10. Calculate Intercompany Revenue (Accounting) - New Feature (20546) [New Feature]

    A new configuration option is available to support revenue allocation by servicing yard or depot . When caonfigured, revenue generated from services can be tracked based on the yard responsible for performing the work. To support this, a new Cal...